I own a 500gb Smart Drive (as seen here: http://www.altex.com/Bytecc-Aluminum-35-HDD-Smart-Drive-Enclosure-For-SATA-I-II-HDD-ME-350V4-SU-P147114.aspx) and recently the hard drive died and I could not access it anymore.
When I clicked the hard drive through my computer, a message popped up saying that the "external hard drive directory is corrupted and unreadable". After researching through google I found that I could download a program called GetBackData and retrieve my files. At this point the hard drive was not showing up in My computer at all and after fiddling around with the hard drive (turning it on and off, unplugging it), it eventually was recognized, but the name I'd given had disappeared and was replaced with Local Disk or something like that.
Well the program I'd downloaded was only a trial so I couldn't save my files (around 200gb worth), but I was able to see that my files were still there and had a chance of saving them.
However, after turning off the hard drive to let it cool down, I tried turning it on and I hear that the computer has detected a USB connection, but the hard drive doesn't show in My Computer.
After checking Device Manager>USB Controllers, it shows that it detects a USB Mass Storage device but I don't know what to do after that. I would like to say I update the Driver, but I don't know if in doing so I'll lost all of my data or not.
I don't want to reformat my hard drive because the whole point is to recover my files, but I want my computer to recognize it so that I can actually make that happen. Any suggestions?
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