"Only valid in Thailand" or "International"? I'm asking, because I don't have it. You have, so you can tell.
Did you install the software to connect the phone to the PC? It's called Samsung PC Studio. I find the versions 126.96.36.199 and 3.2.1 available, but I didn't research the difference.
ibought a samsung galaxy spica mobile phone on holiday in Thailand in November 2010. when i got home i discovered that i could not transfer data, pics, music or video to and from my PC. i contacted samsung uk who flatly refuse to honour the warranty as it was bought abroad.
it is not damaged, tampered with in any way..it is faulty. They claim i would need to take it back to Thailand to get it fixed under warranty (?) they gave me a link to Samsung Thailand, which when i used was all thai so i couldnt understand a word.
is this the policy of a massive global company such as Samsung? to refuse to repair or replace a FAULTY product using highly questionable criteria.
please everyone be aware that if you buy a Samsung product on vacation or in any country other than the one of your residence, your warranty may well not be worth the paper it is written on.
i continue to contact Samsung UK in the hope someone will help, but rest assured there will never be another Samsung product enter this house until someone does!