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General discussion

buy.com problem with return

Mar 5, 2006 3:22AM PST

Hello;
Has anybody recently try to return a product purchased through buy.com and recieved the run around when trying to get your purchased price back because it wasn't what you expected it to be? I have been waiting since 2/5/2006 for the money back on a d-linl wireless card that I was told that would work ok in a mac sytstem. unfortunately it didn't so I returned the item in buy.com return box as well as a RMA number and them they seemed to get lost and when I would ask what happen they would say that the problem was esculated so that I would recieve top priority in speeding my purchased price back to me. They keep telling me there is one problem after another and are not very definitive as to what the hold up is. ? Anybody that has been in this situation with buy.com, please let me know how to alleviate this so I can get the purchased price back. thank you

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