Web Hosting, Design, & Coding forum

General discussion

Business and tecnhical reasons not to use 1&1

by Anony206 / July 23, 2011 6:09 AM PDT

There comes a time when things are really bad - here's my technical reasons to not use 1&1:

- DNS: they must host your dns record, but until you point your domain to their nameservers, it won't allow you to setup things like you external MX record. What sucks is that they 'cache' against internal ns servers, so once you have made the change to point the internet to their servers, chances are you have to wait 24-48 hours to set the correct MX record for your domain.

- Support: they've gone to SE Asia for workers, so good luck getting any help. Billing is 9-5 EST, M-F only - so if your account is locked, you can't do anything until they open. I understand you may not want to have phones on 24x7 but at least have someone watching emails.

Needless to say, I'm taking my business elsewhere.

Discussion is locked
You are posting a reply to: Business and tecnhical reasons not to use 1&1
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Business and tecnhical reasons not to use 1&1
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Popular Forums
Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Turn up the volume with our Apple Byte sweeps!

Two lucky winners will take home the coveted smart speaker that lets Siri help you around your connected house. This sweepstake ends Feb. 25, 2018.