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General discussion

Burner G: Not Recognized by XP Pro

Mar 19, 2004 11:57PM PST

My XP Pro system won't recognize (Drive G: burner) to read or copy a CD either in Nero or Windows built in software, also unable to back up files to CD-R or CD-RW. (Drive F: Cd-Rom) will read perfectly. How can i verify that the burner is or is not defective without actually purchasing a new one? Help!!!!!

Discussion is locked

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Re:Burner G: Not Recognized by XP Pro
Mar 20, 2004 12:15AM PST

Is this a factory installed drive?

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Re:Re:Burner G: Not Recognized by XP Pro
Mar 20, 2004 12:46AM PST

Cendyne Lite-On 48246S which i installed myself during an upgrade last year and worked flawlessly until recently.

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Here's the test.
Mar 20, 2004 12:51AM PST

Set it as MASTER (or proper for what cable you use) without another device on the channel. Now see if you can boot the XP CD with it. (I'll not explain about setting the BIOS to do this.)

No boot? The drive is likely dead.

Try a CD lens cleaner, but with CDRW drives on sale from 9.99 to 19.99, it's possible to spend that much on the CD lens cleaner!

In closing, does the BIOS show this drive?

Bob

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Re:Here's the test.
Mar 20, 2004 2:29AM PST

Bob,
I isolated the burner drive, jumpered correctly and wouldn't boot to XP CD, also didn't ask "press any key" in the post. CD-ROM drive is recognized, does ask "press any key" and boots to XP CD. The BIOS does show the burner drive as a single drive and also with both drives installed on the same IDE cable. Time to buy a new burner????
Thanks for your advice,
Mike

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Re:Re:Here's the test.
Mar 20, 2004 2:44AM PST

If the CDROM boots the XP CD and the CDRW doesn't and you are sure of the configuration, this removes drivers and the OS as a possible source of the issue. You also used the CD lens cleaner, but know that at some sale prices you could pay more for the CD lens cleaner than a new drive.

The next step is up to you.

Bob