On the phone?
Don't document this on their web?
You make me glad I don't have to deal with such companies.
I received a letter from BT offering me Free upgrading to BT Infinity but I have a number of questions. I would liked to have asked them on a BT Forum but they are so obsessed with security I can't get in.
1. I know that I have been offered a free upgrade but what is the difference in price between BT Broadband and Infinity for new customers?
2. What is the chance that there will be swinging increases as soon as we all have it?