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Question

BSOD Windows 7 CACHE_MANAGER - New build

Mar 13, 2016 5:16AM PDT

Hi there,

I have had very bad luck with my new PC build.

I seem to be getting BSODs reguarding Windows Cache Manager. As I understand, the Cache Manager is related to volatile and non volatile memory. So I did a SMART test on my 120GB Kingston SSD and my 1TB Western Digital Caviar Blue hard drive. They both passes. I ran Memtest for 4 hours on my 1X8GB of HyperX FURY 8GB 1600mhz DDR3 DIMM and that passed all tests. I have also ran sfc/scannow. No issues were found. All the latest drivers are installed. I thought I fixed the problem, then two days ago, it happened again.

Often, when I get to the Windows 7 desktop and open an app, say Google Chrome, or the Start Menu, it will freeze for about a minuet, then respond.

What else should I do? As the fault is intermittent, its very hard to diagnose.

System specs

Intel Core i5 4460 @ 3.2GHZ (stock cooler)
Gigabyte Z97-D3H Rev 1.2
1X8GB HyperX FURY Blue 1600mhz DDR3
120GB Kingston v300NOW SSD (OS drive)
1TB WD Caviar Blue HDD (bulk storage drive)
ASUS GT-610 2GB DDR3 video card
Samsung DVD/CD RW Writer
TP Link 300mbps WiFi card
500w EVGA W1 PSU
Corsair Spec 01 Blue
Windows 7 Home Premium 64 bit.

Thanks for the help,
Alex

Discussion is locked

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Answer
Cache mgr error
Mar 13, 2016 7:56AM PDT

That error has a grab bag of causes.

I see some driver and bios updates at the mobo site.
I see some diags at the ssd maker's site.
I see some diags at the hdd maker's site.

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Answer
I agree. Many causes.
Mar 13, 2016 8:01AM PDT

It's not always the same issue. However, maybe try installing W7's SP1. You didn't list that and I vaguely recall fixing one by letting Windows update.

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Bent pins?
Mar 13, 2016 8:23AM PDT

Yes, SP1 was installed from the start.

Many people are suggesting there are bent pins?

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(NT) Many people have encountered that, That's why you read such.
Mar 13, 2016 9:13AM PDT
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?
Mar 13, 2016 9:18AM PDT

Should I check them then? Is this a common sign of bent pins?

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If you feel it applies.
Mar 13, 2016 9:29AM PDT

The error is as noted, a grab bag of causes. Since it's like that you use your instinct to figure what to check first.

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Bent pins
Mar 13, 2016 11:33AM PDT

Bent pins where?......cpu?
Pull the unit out of the socket and do a close visual.
If nothing found it's one less item on your check list.

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BSOD ntorsknl.exe
Mar 14, 2016 12:08AM PDT

Hi there,

Just realised the BSOD I had recently and the one before that are IRQL_NOT_LESS_EQUAL ntorsknl.exe.

As this memory is related to memory, I know it can't be that as I have tested it.

That leaves CPU and RAM slot on motherboard.

Someone suggested it could also be the page file? I have 8GB RAM, 8118MB Page file. Is this okay?

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You do realize the pagefile can be deleted?
Mar 14, 2016 10:05AM PDT

Windows will create a new one (at least versions NT to 7) so you can test that.

In parting, memtest is far from enough for testing. You learn this over the years.