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Resolved Question

BSoD stop error

Jul 29, 2012 10:58AM PDT

I've scanned the forums for a specific solution, but cannot find one.

HP nc6000 laptop w/ XP Pro. BSoD with atapi.sys. Error. Cannot find a work-around for this bootloop. Loads desktop icons - then gives Stop error. Cannot use safemode. Cannot use system restore. Cannot edit registry. XP pre-installed on laptop, w/ no recovery disk. I have not changed any hardware or software. Am I just out of luck? : (

STOP: 0x0000008E (0xc0000005, 0xf751c71d, 0xb52f2734, 0x00000000)

Atapi.sys - address F751c71D base at F7512000, Datestamp 4802539d

Discussion is locked

1785bkc has chosen the best answer to their question. View answer

Best Answer

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Time to order restore media.
Jul 29, 2012 11:23AM PDT

Cheaper than the alternative! Also your statement about editing the registry is very odd. I've used NTPASSWD in a pinch along with BARTPE boot CDs.

This is a very old OS so I can't know if you've learned all the tricks by now.
Bob

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Thanks Bob
Jul 29, 2012 11:59AM PDT

I'll check out BARTPE. btw - I've been told by others to check certain registry values, which I cannot do. I'm sure I don't know all the tricks.... that's why I lean on you guys. : )

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Answer
hey
Jul 29, 2012 3:28PM PDT

I had been through this error once! Try following these steps
1)download memtest 86 from www.memtest86.com/download.html and check whether or not RAM has gone bad.
2)try downloading linux machine such as linux mint or ubuntu
3)Try installing windows 7

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Atapi.sys Error
Jul 30, 2012 2:01AM PDT

I can download memtest86 on another machine, but how can I run it on a laptop that won't boot up? I did run a HDD test from the Bios, and it passed all 3 tests.
I downloaded several things, including Ubuntu and BartPe, but they won't load using the laptops dvd rom drive. I even tried a USB stick with no luck. I don't mind losing the files/data on the laptop, but I don't have another OS disk to reload. I will try to obtain an XP disk, and hopefully the Rom drive will load it. Otherwise... I will have to decide if this 8 yr. old laptop is worth taking to a repair shop.

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recovery console
Jul 31, 2012 6:30AM PDT

Finally found a ISO disk that will boot into my HP laptop. But.... now the repair process is asking for an Administrator Password. I tried just hitting ENTER but no luck. tried "Owner", " HP_ owner", and "Compaq_owner". Don't know how I can access C: Windows, without the Admin. password.

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Re: password
Jul 31, 2012 6:32AM PDT

The default for the administrator password in Windows XP is blank (=enter), indeed. So probably that was changed.

Find ntpasswd (free iso also) and use that to reset the password.

Kees

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ntpassword
Aug 3, 2012 4:05PM PDT

I downloaded the free ISO for password reset, but I can't open it. I have reinstalled windows xp pro 3 times, and each time after it's done with the lengthy process, it hangs at a screen that says "please wait", with an hourglass. Waiting for hours. I have tried both the install, and the repair process with the same results. I'm entering the correct product key, and following all of the directions exactly. HDD and Memory test good. It will boot to the desktop, but without a start menu or any icons. Does not boot in Safe Mode or any other Mode. (debugging mode hangs) I've tried 2 different copies of Win XP Pro, and both seemed to install correctly. Don't know what else to try.

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This ISO is not to be opened.
Aug 4, 2012 2:37AM PDT

It's used along with software such as ISOBURNER to create a bootable CD. You never "open" it.

Are these XP CDs the ones from HP? If not, what you wrote is normal.
Bob

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CDs
Aug 4, 2012 6:30AM PDT

I got both XP CDs from a tech at a local computer repair shop. Both say: Non Dell - XP Pro - SP3. Both CDs appear to install all the necessary files, and the whole process seems to work fine until the Windows XP page appears, with an hourglass and "Please Wait....". ...and I'm still waiting. Sad

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So not for this machine?
Aug 4, 2012 6:39AM PDT

Again, installing XP today is never a sure thing as the hardware has advanced so far.

And then you have machines that must use the maker's CDs (which you don't have.)

Since the CDs you have are not the right ones, all bets are off. Let's hope they are not pirate copies as those come with, how to say it? "Extras".
Bob

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Started over
Aug 4, 2012 2:58PM PDT

I finally just decided to format and reinstall windows from the copy that I have on disk. It's quite a chore. I had to use another computer to download and install an ethernet adapter, just to get online. I then downloaded 116 windows update components, as well as a bunch of driver updates. I'm still working on it, but I'm making good progress. So far - the OS seems stable. Thanks for all of the advice and info. on this issue.

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Only 116? Last month I think I did a XP (original) and
Aug 5, 2012 4:33AM PDT

It was north of 176 updates.

The poor machine was updating for 2 days.
Bob