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Question

BSOD persists

Hello guys.

I recently bought a laptop running windows 8, but yesterday i tried to start it and got bsod. I tried restarting a couple of times but it kept showing bsod. I get error code 0xc0000185. I wanted to try restoring it to just after I bought it, but I cannot even start it in safe mode to do this. Has anyone here had the same problem? How can I fix this? Do I have to restart windows or is there another way?

Thanks

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All Answers

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Answer
Sorry no.

In reply to: BSOD persists

Sorry to read you hae this issue but it's clearly in warranty so why not use the warranty and get it fixed.

Keep in mind you didn't reveal if the machine was subjected to anything odd like torrents or installed any new apps or virus.
Bob

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Answer
Re: restoring to factory conditions

In reply to: BSOD persists

You don't do that from Safe Mode. You do that from Windows 8 startup repair. http://pcsupport.about.com/od/windows-8/a/open-advanced-startup-options-windows-8.htm tells how to come there. If only booting from the disk works, and you have no disk, your laptop probably came with another method, that's mentioned in the user manual or on the makers help site. Since you didn't tell make and model, that's all I can say about it.

Kees

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