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Question

BSOD on Windows 8.1

Hi, I've started having some problems with my 3 year old Sony Vaio. On january, after some weeks of using my notebook exhaustively, I woke up one day to find that my computer wouldn't turn on - after messing around for a bit I found out the HD was corrupted, did a checkdisk and managed to get it running for the time being.
Since then I've been getting blue screens every now and then, mainly while using programs like Adobe Photoshop, InDesign or Autocad. I've attached the minidumps here.

I've thought of replacing the HD, but I just wanted to make sure first what's really causing this. Any help is welcome!

I'm running Windows 8.1 on Intel Core i7 2.00 GHz and 8gb RAM

http://i67.tinypic.com/6t2sfp.png

Thanks in advance!

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All Answers

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Answer
Picture was resized...

In reply to: BSOD on Windows 8.1

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Answer
I've yet to find that information useful.

In reply to: BSOD on Windows 8.1

Let's try this another way. What is this PC, how old, how did it work when new, is the OS a factory issue, did a factory reset clear it up and are you keeping up with canned air cleanings?

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Info

In reply to: I've yet to find that information useful.

It's a 3 years old Sony Vaio notebook. It came with Windows 8.0 from factory, later automatically updated to 8.1, and I've never had a problem with it up until now. I haven't tried a factory reset yet and never cleaned it.

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That's part of the answers.

In reply to: Info

Given the age it could be heat related BSODs or other. Are you keeping up it's canned air on the vent cleanings or never?

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RE

In reply to: That's part of the answers.

No, never did it.

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Time to start.

In reply to: RE

Start with daily canned air cleanings for a week, then weekly for a month then back to monthly. The error looks like a crash I've seem from heat. But then again if it's some bum app, infection or such, that dump does not point us to that.

For that you listen to your client or see if you find torrents or other bad things on the PC

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I can't

In reply to: Time to start.

I dont know how to do this, I'd have to take it to someone else... but thanks for the help!

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It's pretty simple. No dissemble (Number 5!)

In reply to: I can't

There are dozens of YouTubes and it's as simple as giving short blasts to each vent.

If you used any aerosol product you know how.

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Answer
hi

In reply to: BSOD on Windows 8.1

i will try to help

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Thank you!

In reply to: hi

I turned my notebook off this afternoon and tried to turn it on again but it started to give me multiple BSODs. It loaded windows and then after trying to open anything, like chrome for example, it would give me a blue screen. I tried it 3 times before forcefully turning it off... these were the new errors:
Driver power state failure
System thread exception
Bad pool header

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So you tried previous advice?

In reply to: Thank you!

Heat can cause some funky issues, given that a good clean with canned air and maybe renewing thermal paste is cheap, why not?
Dafydd.

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