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Question

BSOD on Win 10 video_tdr_failure (igdkmd64.sys)

by MightyAlex200 / August 5, 2015 9:00 PM PDT

Sometimes when playing (3d) games for extended periods of time, the screen goes black for a bit, while windows displays errors I can't see, then the BSOD comes up with the video_tdr_failure (igdkmd64.sys) error. I have not been able to find any (reasonable) help from online, and I have been able to find that it is an intel problem. My computer is a gaming laptop: http://goo.gl/qkYy7W and the only thing different is a screen replacement (same resolution) and a 3.66GB FAT32 V7 USB (http://goo.gl/05fOSB) drive set up for full use with ReadyBoost. I hope this information helps and that somebody can help me with my problem Wink

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All Answers

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Answer
Advice.
by R. Proffitt Forum moderator / August 6, 2015 12:45 PM PDT

Forget ready boost. For BSODs we need to get as plain as possible.

http://www.vmwareandme.com/2015/07/solved-windows-10-bsod-with-Video-TDR-Failure-igdkmd64.sys.html#.VcO4jvk4TG8 claims to have solved it. Worth a try as it can be undone just as quick.

Remember that the game matters. For example Dwarf Fortress V with 42xAA acceleration doesn't work on all machines. (Fiction but there are such games that need specific settings.)

You also have the laptop issue of gaming. Heat buildup is going to be a factor. "playing (3d) games for extended periods of time" means it could be too stressful for the laptop.

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Answer
video_tdr_failure igdkmd64 failure fix
by arvesper / December 9, 2015 3:11 AM PST

I had this (video_tdr_failure igdkmd64) windows 10 system crash yesterday multiple times on a Lenovo T440p. I have an intel HD Graphics 4600 chipset, so I investigated the driver that was installed and found that it was fairly recent. Through some searching on the intel site, I then found the Intel Driver Update Utility and the Intel Graphics Control Panel which identified a DIFFERENT driver (10.18.10.4252 in my case) for the chipset. I installed that, replacing the 15.33.38.64.4252 driver and all has been well since. YMMV...

Al

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