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BSOD on shutdown instead of shutdown

by doctorix / December 24, 2010 4:01 AM PST

I recently installed a new video card. Now when I shut down I get the BSOD instead of the computer properly shutting down. I tried uninstalling my video card drivers and reinstalling the new ones. The BSOD says to check driver, do a BIOS update, Disable BIOS caching or shadowing (I'm not sure what this means but I see a line for cache line prefetch in bios menu in advanced settings of CPU Config). It stops at 0x0000007E and says the problem is in pci.sys - address F76D1AB9 base at F76CF000. I have a Asus P5GD1 motherboard, Pentium 4 3.2GHz, 1 GB SDRAM, Nvidia Geforce 210 PCI Express Card, Antec True 380W power supply, on-board sound card, 250 GB SATA Hard Drive not set as raid, windows xp install. Please tell me what I should do to fix this problem.

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First tell more.
by R. Proffitt Forum moderator / December 24, 2010 4:08 AM PST

It is sadly not unusual for XP to do this "once in awhile." So if this happens and the next time is fine, I don't fix it.

The stop 7e is some thousand causes but let's hear if it's on each shutdown.

What's interesting and why I replied is that it looks like no SERVICE PACK is installed. XP is known to crash with 0x7e and PCI.SYS!!! Microsoft documented just ONE of the many 0x7e crashes at http://support.microsoft.com/kb/839641

Why are you running without the service packs?
Bob

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SP3
by doctorix / December 24, 2010 7:07 AM PST
In reply to: First tell more.

I have SP3 installed sorry I forget to mention that.

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And a little more.
by R. Proffitt Forum moderator / December 24, 2010 7:21 AM PST
In reply to: SP3

We know the 3.2GHz P4 did have heat problems so tell more about your yearly cleaning (example at http://reviews.cnet.com/4520-11319_7-6240575-1.html ) and tell about how you are sure the drivers for the motherboard are what the maker asked for.

The shutdown error could be heat or drivers but you didn't respond to my comment about occasional or every time BSODs.

And if all this is OK, tell about how you updated the motherboard chipset drivers.
Bob

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yea
by doctorix / December 24, 2010 7:39 AM PST
In reply to: And a little more.

It seems to happen most of the time.

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OK, tell about how you updated the motherboard chipset drive
by R. Proffitt Forum moderator / December 24, 2010 7:42 AM PST
In reply to: yea

OK, tell about how you updated the motherboard chipset drivers.

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motherboard
by doctorix / December 24, 2010 9:13 AM PST

I updated the chipset drivers via the MSI utility that the video card company provided. Keep in mind my motherboard is an ASUS and my video card is a MSI.

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Next try
by R. Proffitt Forum moderator / December 24, 2010 10:14 AM PST
In reply to: motherboard

Try going to the ASUS web site and see if they offered a new motherboard chipset driver. I leave that step to members since they know what board they have and know the site by now.

Then the member tells what version and such so members can check their work.
Bob

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asus
by doctorix / December 24, 2010 11:14 AM PST
In reply to: Next try

I see a BIOS update from 2005, which I updated years ago, audio drivers, LAN and Raid drivers, ACPI driver from 2007, which I believe I updated a while ago and a beta version of Intel Chipset software Installation Utility (I don't like to install beta versions).

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Try the Inter
by R. Proffitt Forum moderator / December 25, 2010 2:27 AM PST
In reply to: asus

Intel.com has released motherboard drivers so go there and find the one for your chipset.

After decades of DOS and Windows I think the makers could have made a standard.
Bob

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Intel
by doctorix / December 25, 2010 3:44 AM PST
In reply to: Try the Inter

Did that still have the BSOD. Sad What's the next step?

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Microsoft writes.
by R. Proffitt Forum moderator / December 25, 2010 3:52 AM PST
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