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Question

BSOD irql not less or equal windows 7 64 bit with Bootcamp

Dec 3, 2014 12:56AM PST

Excuse me,
I install win 7 64 bit last month.
First time install, I got Blue Screen, but after doing some restart, the blue screen happened rarely.
Now, it is appears again.
This morning.
Last night, I use my mac book pro, there is no problem.
How to debug it? and throubleshot this?
Please help.
I use macbook pro mid 2012
and Win 7 64 bit
I was remove my avira antivir, and Intel Graphic driver.
I read some posts at internet this error happened since there is old driver. But, I do not know which driver caused this problem

I use BootCamp5.1.5621

2.5GHz dual-core Intel Core i5 processor (Turbo Boost up to 3.1GHz) with 3MB L3 cache
2.5GHz
4GB of 1600MHz DDR3 memory
Configurable to 8GB (Now, I have upgraded it to 8gb)
512GB solid-state drive


Sometimes, the BSOD message :
quota_underflow
Then after I uninstall some apple drivers, the BSOD message change like this:
system_service_exception


How to throubleshot this error?

>>>>My computer is macbook pro mid 2012 13in

>>>>>the minidump folder contain no file.. it is empty, 0 file, 0 size. I have set my computer show hidden files.
>>>> this in the error log:
http://chameleon.zz.mu/temp/system_log.zip

Thank You. Need help.

Discussion is locked

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Answer
Minidump? Rarely used.
Dec 3, 2014 1:02AM PST

The only folk I see use that are over at Microsoft support. To troubleshoot I never have used the minidump but look for what's on the bsod screen please listen to the story. Sometimes you find malware, a cracked OS.

Bootcamp is not like your common PC. Drivers are from Apple and are proper for the machine. Windows is like this, it can BSOD once in a while so the real problem is that folk think a BSOD means something's wrong. That is, if it BSODs once a month well, that's Windows for you.
Bob

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PS. How to tackle a BSOD?
Dec 3, 2014 1:05AM PST
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My Memory Dump
Dec 3, 2014 6:15PM PST

Is this my memory dump?
chameleon.zz.mu/temp/MEMORY.zip
Anyone can help me?
Please?

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Re: memory dump
Dec 3, 2014 6:22PM PST

Maybe it is. It's nothing native for Windows 7, but it might be specific for bootcamp. But since nobody can read a memory dump, it's not really important what it is.

Kees

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Sure.
Dec 4, 2014 2:27AM PST

Mostly we help ourselves. You seem to be under the impression these dump files are used all the time. Sorry, no. In the decades I've been working such issues I have yet to find a dump file good for much other than to delete it.

I posted a link about how to tackle it so you can too. I do not expect it to be drivers in Bootcamp.
Bob

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Answer
system error
Dec 4, 2014 4:41AM PST
"Then after I uninstall some apple drivers, the BSOD message change like this:
system_service_exception......4GB of 1600MHz DDR3 memory
Configurable to 8GB (Now, I have upgraded it to 8gb)"


Hmm, wonder if the RAM upgrade needs something adjusted in Bootcamp to reflect that?

http://msdn.microsoft.com/en-us/library/windows/desktop/aa366778%28v=vs.85%29.aspx#physical_memory_limits_windows_7

http://www.cnet.com/news/add-16gb-ram-to-your-macbook-pro/

Being 64 bit windows it shouldn't have a problem with the extra RAM.

Is there a BIOS setting needed in it to recheck the hardware when installing more RAM? A need to update the hardware system settings in BIOS?

Both are EFI systems. I know in Virtual Box that has to be taken into account, so would assume the same for running W7 in Bootcamp.