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BSOD Booting into Safe Mode?

by Steve1209 / January 4, 2009 6:08 AM PST

Hi All,

I have a strange problem which I can't seem to rectify, I've searched around but can't find a solution. I have a Dell Demension 8400, it has 1GB RAM installed, an 80GB C: drive and I have a 250GB external USB drive (which I use for back-up, I store pictures music etc there) and I'm running Windows XP PRO with SP3+ all fixes installed.

The problem is I can NOT boot info safe mode. (I can boot normally though no problem). When I tap F8 key, I get the safe mode choices just fine (just safe mode or safe mode with networking etc) when I make a choice it starts to load then I get a BSOD with the following message/information

"A problem has been detected and windows has been shutdown to prevent damage to the computer. If this is the first time you've seen this stop error screen (it's NOT it happens every safe mode boot no matter if I choose just safe mode or save mode with networking etc.)restart your computer. If this screen appears again, follow these steps:

Check for Viruses on your computer (I do always have Avira's AntiVir running and fully updated, I ran Malwarebytes, Superantispyware, and spybot search & destroy). Remove any newly installed hard drives or hard drive controllers (no new hard drives or controllers). Check your hard drive to make sure it is configured and terminated (I assume it's working I can boot into windows fine normally just NOT in safe mode). Run CHKDSK /F (I did that no problems detected) to check for hard drive corruption and then restart your computer. (the problem of course still exists)

Technical information:

***Stop: 0x0000007B (0xF7C7B524, 0xC0000034, 0x00000000, 0x00000000)"

I'm not 100% sure what to do, I really don't want to format & reinstall Windows from scratch because I have so many "things" which I use alot that I'd not want to try to replace.

Using safe mode isn't 100% essential, but there have been times in the past I needed it to remove a malware that could not be removed in normal mode.

Thanks for any advice on how to proceed.....

Steve

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That 80GB drive is a good clue.
by R. Proffitt Forum moderator / January 4, 2009 6:17 AM PST

Drives only last so long and 80GB drives are now at or past end of life.

Hope you have a disaster plan.

More findings at http://www.google.com/search?q=0x0000007B get me an idea that I'd boot my XP CD to run CHKDSK on that drive. But before that, I'd want to know that any file I can't lose has backups.
Bob

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I don't understand your answer?
by Steve1209 / January 4, 2009 6:50 AM PST

Hi Robert,

First Thank you for your response so quick!

I don't fully understand your answer so can you please enlighten me just a little more? I can boot everyday, every time normally, no problem, I can NOT boot into safe mode as my thread mentioned. If my 80GB hard drive was going "South" why can I boot normally everyday many times a day, but can't boot into safe mode ever?

Thanks,
Steve

PS I do have a disaster plan I use Acronis True Image every night! With a full drive backup..

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Ahh!
by R. Proffitt Forum moderator / January 4, 2009 7:37 AM PST

So when you find safe mode failures and normal works that points to a corrupted OS. Microsoft does NOT document what to do in this case but the usual fix is what we call a XP REPAIR INSTALL.

However I'd still run chdksk and SFC /SCANNOW

Have your XP CD handy.
Bob

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SFC /SCANNOW
by Steve1209 / January 4, 2009 9:08 AM PST
In reply to: Ahh!

Hey Robert,

I did a CHKDSK /F earlier (No problems) and I just did a SFC /SCANNOW and the boot situation remains, I can NOT boot into safe mode (BSOD) and I can boot normal every time to Windows XP. So it seems my windows XP is corrupt, so can you lead me thru windows XP repair install, I have my install CD, hopefully I can keep all my software and just fix windows?

Thanks for your guidance,

Steve

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SafeMode Boot Repair
by MarketingGuru / January 4, 2009 5:16 PM PST
In reply to: SFC /SCANNOW

I have a solution, the safemode boot becomes corrupt over time and this happened to me last year and here are the programs I used to repair the safemode boot:

http://www.hijackthis-forum.de/solutions/24676-safebootkeyrepair-help.html#post147697
*the downloads links are dead in the above thread but I found the files by doing a search in google.
I think i tried all 3 files, even though the top two are named ComboFix, this is not the true name for the programs, it should be SafeBootKeyRepair.

http://www.technibble.com/forums/archive/index.php/t-2300.html

http://download.bleepingcomputer.com/sUBs/SafeBootKeyRepair-CF.exe

http://download.bleepingcomputer.com/sUBs/SafeBootKeyRepair.exe

http://www.hijackthis-forum.de/attachments/english-help/2272d1187631899-free-helper-tools-safemode-repair.zip

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Safe Mode Boot Repaired!
by Steve1209 / January 5, 2009 6:43 AM PST
In reply to: SafeMode Boot Repair

Hey Marketing Guru,

Thank You VERY MUCH, the 3rd download on the list took a little time to work & was a very small download but did indeed fix my BSOD when booting into safemode. The 2nd one on the list did NOT fix my problem but the 3rd did.

I really appreciate your help,

Steve

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my pleasure
by MarketingGuru / January 7, 2009 5:51 PM PST

You are welcome, always glad to help another.

Found some good protective utilities, scroll down on this link for Malwarebytes, RogueRemover, FileAssassin, RegAssassin:
http://www.hijackthis-forum.de/english-help/2454-free-helper-tools-3.html

Hiren's Boot CD: http://www.hiren.info/pages/bootcd

I came across some great articles and instructions if you ever have to rebuild your Windows XP without losing your programs and files:

Langa Letter: XP's No-Reformat, Non-destructive Total-Rebuild Option:
http://www.informationweek.com/news/windows/showArticle.jhtml?articleID=189400897

The OS Inside The OS:
http://www.informationweek.com/news/windows/showArticle.jhtml?articleID=187000225

XP's Little-Known 'Rebuild' Command:
http://www.informationweek.com/news/windows/showArticle.jhtml?articleID=185301251

How to Perform a Windows XP Repair Install:
http://www.michaelstevenstech.com/XPrepairinstall.htm

How to perform a repair installation of Windows XP if Internet Explorer 7 is installed: http://support.microsoft.com/?kbid=917964

How to recover from a corrupted registry that prevents Windows XP from starting:
http://support.microsoft.com/default.aspx?scid=kb;en-us;307545

Reconstructing a Corrupted Registry:
http://technet.microsoft.com/en-us/library/cc751047.aspx

How to install and use the Recovery Console in Windows XP:
http://support.microsoft.com/?kbid=307654

How to start the System Restore tool by using the safe mode option with the Command prompt in Windows XP:
http://support.microsoft.com/default.aspx?scid=kb;en-us;304449&sd=tech

How to troubleshoot hardware and software driver problems in Windows XP: http://support.microsoft.com/kb/322205

YouTube How To Repair Blue Screen and Safe Mode:
http://www.youtube.com/watch?v=oITxnPGSHvM

YouTube Repair your Blue Screen, My PC will not start:
http://www.youtube.com/watch?v=vCEPXKiDuR8

YouTube Bypass/Remove/Reset the BIOS Password:
http://www.youtube.com/watch?v=cmHtjY39iLU

Basic troubleshooting for all BSOD "Blue Screen of Death" errors,problems,issues:
http://www.pcstats.com/articleview.cfm?articleid=1647&page=4

http://www.pctoday.com/Editorial/article.asp?guid=&searchtype=0&article=articles/webonly/techsupport/466w10/466w10.asp&articleid=48999&WordList=&bJumpTo=True

REPAIR XP: http://www.webtree.ca/windowsxp/repair_xp.htm

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10 Things you can do when Windows XP won't boot
by MarketingGuru / January 8, 2009 2:23 PM PST
In reply to: my pleasure
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MarketingGuru, Your Post Was Removed..
by Grif Thomas Forum moderator / January 9, 2009 7:48 AM PST

Posting a full text copy of the pdf file which you already posted above has two potential issues.. Posting full text of someone else's writings is a copyright issue and only short excerpts of the text along with a link to the document should be posted.. (If the pdf file is an example of your own work, then please identify it as such on the document.) Or...if the document IS your work, then you already posted a link to it in your post immediatley above.. So....either it's a copyright violation because it's not your work.. OR.. its a duplicate of your earlier post and duplicate posts simply take up space and we remove them.

Either way, the information you've suggested is still available in the pdf file provided in your post above.

Hope this helps.

Grif

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bsod
by youssefben / July 14, 2010 1:50 AM PDT
In reply to: SafeMode Boot Repair

thank you very much for your help i had this problem for a long time , untill i use the 3rd link it works fine thank you very much i will start using this site from now on
thank you

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