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Question

Browsers randomly go back a page w/left click, Windows10

May 25, 2017 4:20PM PDT

IE 11 and Chrome (latest update) work normally for many clicks, then with a click of a link or a field suddenly go back one page. I tried stripping down IE to its initial state, and all that did was cause me a lot more work later putting everything back, because it didn't stop it. I'm thinking I picked up some Malware but a Windows Defender full scan found nothing. (I haven't used paid AV programs for at least 10 years. They have never solved a problem for me and just clog up my computer.) Is this a known problem? Maybe a bug caused by a Windows 10 update (it did start right after the last update)? Or...?

Discussion is locked

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Answer
Two Things To Start With
May 25, 2017 5:27PM PDT
First, it seems as though the Windows 10 "upgrade" process may not install all the files correctly, or maybe they're damaged, or maybe something else, but running Chkdsk has fixed quite a few of these minor glitches. Try running Chkdsk in "repair" mode to find any damaged files and correct them. Start by opening a command prompt as an admin. RIGHT click on the Start button, choose "Command Prompt (Admin). (Or type "Command" in the search line, then RIGHT click on the "Command Prompt" listing at the top, choose "Run as admin".) Once there, type chkdsk /f /r /x, leaving the appropriate spaces between the letters as shown, then press the Enter key. You should see a note that it can't be run till a restart is done, type "Y" for yes, then press the Enter key again. Close the command prompt and restart the computer. Chkdsk will run upon restart and will take quite a while to finish.. Don't panic when the progress bar stays at 10% for a long time. It's fairly normal and the Chkdsk process may take a couple of hours.

When it's finished, it will boot to your normal startup/lock screen and you can login normally and then see if things are working correctly again.

Second, if you want to run a good scan for malware, click on the link below and follow all the steps to the letter, in the order they're given:

“Expand” the post titled: "Please try this" at the link below:
http://www.cnet.com/forums/post/f742c795-5881-433b-a29b-6d758efe5cd3/

Hope this helps.

Grif
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Couldn't reply!
Jun 1, 2017 12:03PM PDT

Whew, finally! Well, I tried step one, and it didn't stop the problem. It took a long time, but at least I know my disk is error-free! It even happened just now in Chrome (I gave up trying to reply with IE.) I guess I'll try the malware approach now. It happens at the most annoying times! Now it even seems to happen occasionally in other programs with a key stroke. Hard to describe...
Thanks so much for the detailed instructions!
Babbaroni

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Sorry we were having some technical issues with the forums..
Jun 1, 2017 12:18PM PDT

We are good to go now. Again sorry for the disruption.
-Lee

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Then Next Suggestion... Try A Different/New Mouse
Jun 1, 2017 4:38PM PDT

You didn't mention whether this was a laptop or desktop, but if a desktop, swapping in a different mouse will tell you quickly whether the mouse is the problem. If a laptop, first visit the computer manufacturer's website and see if a new touchpad driver is available. If so, download and install it. If not, then connect a mouse and disable the touchpad to identify the culprit.

Hope this helps.

Grif

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That may be it!
Jun 1, 2017 5:17PM PDT

Thanks so much! You may just have hit it. It will be a few days until I can get one and try it sufficiently, but I am using a newish mouse with my laptop, and the mouse was cheap and is a little strange. I like that idea... simple fix.