LG forum

Question

Browser update for LG Oled TV

We recently bought a LG Oled TV: OLED55B6P

We tried to access Google Photos using the web browser. We got access but after a few minutes we were kicked out and a message advised that we had to "Update the Browser" and links to the major browsers appeared. When we selected any of the browsers and attempted to upload a browser update we were informed by another message the this tv "Does not support downloads".

How do we update the browser so that we can access Google Photos? Is there any other way to access Google Photos? Our computer is an iMac and we have iPads and iPhones.

Any help would be greatly appreciated.

Thanks!

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: Browser update for LG Oled TV
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Browser update for LG Oled TV
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Answer
It's a shame

In reply to: Browser update for LG Oled TV

That message is incorrect and there is no update I know of for these TVs. The name smart is in name only and the browsers continue to be worse than what you could do on a 20 year old PC.

If you expected better, tell the maker.

Collapse -
Answer
Old browser LG Tv

In reply to: Browser update for LG Oled TV

Hello. i have same problem. i have a LG 49UH770V. how to update latest version of chrome?
Thanks.

Collapse -
No Chrome there.

In reply to: Old browser LG Tv

Collapse -
No

In reply to: No Chrome there.

Collapse -
Because some website offers Chrome

In reply to: No

Does not by itself mean you already have Chrome browser on your TV. Instead check the manual for the Tv.

Collapse -
James Denison; It does not interest you.

In reply to: Because some website offers Chrome

You know so much about it. Get lost.

Collapse -
Only found Isis and WebOS.

In reply to: James Denison; It does not interest you.

Not Chrome. Please avoid being combative. If you feel this TV is running Chrome then back to LG to update documentation.

However the browsers on these TVs are usually hit and miss. Error messages target PC users and you'll get a message to update Chrome where it doesn't apply.

Collapse -
WebOS 3

In reply to: No

Collapse -
Old

In reply to: WebOS 3

What happened to LG's own browser? The browser is old and google chrome based.

Collapse -
Browser identification is not that great.

In reply to: No

Contact the whatbrowser site and ask them to fix that.

Collapse -
I wrote to LG support.

In reply to: Browser identification is not that great.

I already did it today. I said I'd write here a little bit.

Collapse -
thanks.

In reply to: Browser identification is not that great.

Thanks.

Collapse -
Re: Chrome

In reply to: No

So that site says your LG TV currently runs Chrome 38. Let's accept that.

But that doesn't mean that it's updatable, of course. https://www.whatismybrowser.com/guides/how-to-update-your-browser/chrome tells how to do it manually in MacOS and Windows if the auto-update doesn't work or is blocked. Nothing about LG.

If the user manual of the TV doesn't tell anything about updating apps in general, and Chrome in particular and no positive answer comes here (I don't expect one) contact LG customer support in your country or ask the shop. I
If you feel you need the latest version of Chrome, and that can't be downloaded, and you still have the option to return your "recently bought" TV (here it is 14 days if bought online, but it might be different with you) return it and buy one that does what you want.

Collapse -
This was the most useful message

In reply to: Re: Chrome

This was the most useful message. Very thanks Kees_B.
Regards.

Collapse -
Just a small problem.

In reply to: This was the most useful message

Smart TV and their web browsers so far are not even close to say Chrome on Linux, Windows or Apple machines. There are a lot of reasons why but here's the big problem:

Many folk expected web sites to work on their Smart TV just like their PC. Sadly this has been not been achieved by all models to date.

However I will note there was an attempt by Sony to make a PC TV which in its day worked for the reason there was a full fledged Windows PC driving the TV.

Collapse -
Thanks.

In reply to: Just a small problem.

Well, you are right. And thanks for the sony news.

Collapse -
Thanks for the reply.

In reply to: Thanks.

Sometimes folk get fixated that Smart TVs would be same as their Windows PC Browser experience.

After folk try it, they see what a bill of goods that was.

Collapse -
which version to choose ?

In reply to: Re: Chrome

Collapse -
Re: version

In reply to: which version to choose ?

For the first picture: that depends on the OS running on your device. You forgot to tell what device and what OS. Since you post in the LG forum, I assume it's an LG device, but that doesn't say enough.

And what is the relevance of posting a picture of www.google.com?

Popular Forums

icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

SMART HOME

This one tip will help you sleep better tonight

A few seconds are all you need to get a better night's rest.