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Cannot find server or DNS Error
I just got an email from a friend who says her IE6 just stopped on her. I'm all out of ideas on how she can get back to surfing again. I told her I'd come here and see if you all have any suggestion for us. Her statistics are below along with her explanation of what happened. I suggested she go to Microsoft and get the new IE 7; however, she cannot get to any website, but still has email capability. She has run all her scans and all show her clean. She has done several restarts as well as complete shutdowns and bootups and still cannot get her browser functions back. Any suggestions out there what we might do?
Dell Dimension DIM3000; Intel; Pentium 4 CPU 2.80GHz; 2.79GHz, 512MB of RAM; Win XP Home Ver 2002 SP 2;
IE 6.02900.2180.xpsp.blah,blah SP2.
Modem: Intel 537EP V9x DF PCI Modem (cable (&modem) internet by Roadrunner)
I was at Delphi forums on my pc.....my laptop was connected to work network thru router....clicked on something in the forum on pc to view another page and page not found....come back later or refresh. Have not been able to access any webpages since. Though, there was a window from Norton popped up and it recommended I stop something which I clicked OK because I always do what Norton recommends. I did it so fast I didn't really read it, just clicked OK. Not sure at what point that happened