Because folk want to not backup and restore those, uninstalls rarely delete "user data".
2. Can't tell. Grif has a list of apps we scan with. I'm sure you've seen that.
3. Can't tell. No link = can't check it out.
4. Maybe. I've yet to find any definitive report or scan. We usually have to scan with 3 or more tools to find them all.
5. I do more than that. I uninstall Java until it's clean.
6. It's another scanner and good. Remember there is NO ONE TOOL for this work.
7. I'm sure all antivirus companies have paid support. Since Grif and this forum can beat that price, why go there?
Bob
I have a number of those popups and redirects that people have asked about here. I've read most of the posts and the advice page given. I'm going to try all of these options, but I do have some questions.
1. Does it help to uninstall and reinstall the browser? I did that with firefox but all of my options and bookmarks were still there after the reinstall...
2. I saw a link to a "Malware tips" page. This looked good. Is it legit?
3. On the Malware tips page, there were a number of removal tools available. Are these good or just more malware type stuff?
4. How can I tell which malware it is that I have? I've seen Websearch, fix100 etc. My Malwarebytes keeps blocking a plug of some kind...
5. I've seen that I should turn off Java. right?
6. What is hitman pro and is it any good?
7. Lastly, I've seen my Mcafee site suggest that they can help for 80 bucks. What does anyone think of that..?
A lot of questions about the same topic I suppose, but I've tried to read up on this and not just ask "dumb" questions..
Any help would be greatly appreciated.

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