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Question

Browser Hijacking

Feb 15, 2015 4:04AM PST

Hi there,
My computer's had a strange virus for a little while, but it's been worse in the last couple weeks. It will continually open browser page after browser page, whether or not there was already one open in the first place. When it's not doing that, the page I'm on will keep refreshing to the home page. This happens with google chrome, Mozilla, and even IE. I've tried multiple malware and anti-virus programs and none have solved the problem. If you have encountered this and stopped it, please respond. It's making it near impossible to get my schoolwork done!

Discussion is locked

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Answer
Maybe A Corrupt User Profile
Feb 16, 2015 3:50AM PST

Try logging into a different user profile with admin rights. Then see if things work as they're supposed to.. If you don't already have a second admin account, you should have. Create one from the "Control Panel-User Accounts" section.

Of course, here, we get rid of the malware junk by following ALL of the instructions in the link below.

http://forums.cnet.com/7726-6122_102-5509131.html?tag=posts;msg5518840

Hope this helps.

Grif

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Re: Corrupt User
Feb 16, 2015 9:00AM PST

I tried making a new user, and encountered the same issue. I'm trying RKill, but I still don't think it's getting rid of the trouble. I'll update you if something does fix it.

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Answer
Be sure to read what Rkill does. It does not fix it.
Feb 16, 2015 9:07AM PST
http://www.bleepingcomputer.com/forums/t/308364/rkill-what-it-does-and-what-it-doesnt-a-brief-introduction-to-the-program/

"Since RKill only terminates processes and does not remove the offending files, when it is finished you should not reboot your computer. If you do, these malware processes that are set to start automatically, will just start up again. Instead, after running RKill you should scan your computer using your malware removal tool of choice. If there is a problem after running RKill, just reboot your computer and you will be back to where you started before running the program."
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Right
Feb 16, 2015 10:54AM PST

I misspoke. I did run a malware and anti-virus after using rkill (I did not reboot after). Still at square one, unfortunately. :/

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Right
Feb 16, 2015 10:56AM PST

I misspoke. I did run both SuperAntiSpyware and an antivirus software after running rkill (I did not reboot after running rkill. The problem still persists unfortunately :/

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Thanks for clearing that up.
Feb 16, 2015 11:13AM PST

Keep telling more. It sounds like a damaged OS. I've lost count of registry cleaner damage like this.
Bob

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(NT) Yep, Looks Like It's Time To Wipe and Reinstall Everything
Feb 16, 2015 11:42AM PST