Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

Brother MFC 5840 CN Printer Problem

Feb 15, 2010 1:05AM PST

Experiencing repeated paper jams. I have thoroughly inspected for any obstructions and have plenty of paper in the feed tray. The paper feeds ~ 1 1/2 inches before jamming and I have to remove the paper by removing the back cover and pulling the paper out backwards. Any thoughts are appreciated.

Discussion is locked

- Collapse -
Remember these are 2 year devices.
Feb 15, 2010 1:11AM PST

While you can try RUBBER RENEWAL products (see amazon.com) the repair usually and always costs more than a new printer.

- Collapse -
Clarification
Feb 15, 2010 2:40AM PST

Are you saying the machine itself has a life expectancy of two years?
If so, why doesn't Brother disclose this and further, does this apply to any make and model of an "all-in-one" machine? What specifically are you referring to when you say Rubber Renewal products at Amazon.com?

Thanks

- Collapse -
I can only guess.
Feb 15, 2010 4:24AM PST

You haven't lived through the years of thousand dollar dot matrix printers and the move to lower costs and shorter life spans. Your reply is one that I'd expect from today's newer owners.

This assessment and statement is what I apply to all "consumer" printers. The business class machines fare better but you don't see those at the retail venues.

Here's a rubber renewal for you -> http://www.amazon.com/Spray-Cleaner-Rubber-Rejuvenator-Bottle/dp/B0000WUNW8

READ THE COMMENTS about this product.
Bob