Peripherals forum


Brother HL-2240D Toner Tray Problem Solved

by Geckomayhem / January 31, 2015 4:49 PM PST

I'd like to pay it forward a little bit. We had a jammed cartridge for quite a while and I worked out how to release it.

There is a release lever that is supposed to be attached to the panel you open to get to the cartridge. It sits on the left. Our release lever was not attached to the panel, and so the cartridge was locked in. When the lever comes out, the toner tray is released and can easily be slid out; if the lever is in due to not being attached to the panel, you can't remove the toner tray - it appears jammed on the left.

I took images to explain better, but don't see the facility to submit them here to supplement my explanation and help.

If this helps anyone else with the same problem (jammed toner cartridge for a Brother HL-2240D laser printer), I'm just glad to have shared this information.

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When I want to share pictures I use
by R. Proffitt Forum moderator / February 1, 2015 12:49 AM PST

Imgur, Photobucket or a dropbox link.

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Really good pictures.
by R. Proffitt Forum moderator / February 1, 2015 11:53 PM PST

Nice effort!

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Thanks for the tip!
by JWNIELD / May 10, 2016 7:10 PM PDT

This was driving me insane. Same issue with the HL-2270DW. So simple once you find that lever. Thanks!

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by Majgir / November 27, 2016 7:35 AM PST

Thanks for your help, I would have never noticed the release lever.

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by pschommer00 / June 18, 2017 7:29 AM PDT

Thanks for posting this. I was having the same problem and this quickly led me to the simple yet obscure solution.

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Also Works for HL2130
by hhmoses / January 28, 2018 5:30 AM PST

Thousand thanks! its 2018 and this advice is still sound! Crazy how Brother has not picked up on this and made amendments to their troubleshooting!

Anyways, Thanks again!

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Wow!! Problem solved
by Ctrbecky / February 21, 2018 3:50 PM PST

Thank you so much for posting this! You didn’t have to take the time to post it, but you saved me a lot of time and grief. Totally works.

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Works for HL5470DW !
by Vicky505 / March 22, 2018 12:15 PM PDT

Thank you -- it works for the HL5470DW model also! You just saved me $400!

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