Peripherals forum

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Brother HL 2040 laser blank page printout

by mthsshw / December 12, 2008 10:05 PM PST

I carried the printer to a new location and it stopped printing. It's not out of toner but just won't print. Help.

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Printer location
by Phil Crase / December 13, 2008 11:33 PM PST

Did you mean to a different computer??

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Brother HL 2040 laser blank page printout
by mthsshw / December 14, 2008 10:47 PM PST
In reply to: Printer location

No, same computer, Brother said try test page while it's not connected to the computer and it printed. But then when I connect it (ucb) to the computer it doesn't see it. But hit print and a page comes out blank.Tried different ucb port, reinstalling; any other suggestions?

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Brother printer
by Phil Crase / December 15, 2008 1:08 AM PST

By reinstalling, I am assuming that you mean that you reloaded the software disk that came with the printer. Does any other USB device work, say a flash drive? Does the printer show up in control panel under printers? There are a few things we need to know.

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Brother HL 2040 laser blank page printout
by mthsshw / December 18, 2008 12:20 AM PST
In reply to: Brother printer

No, the printer does not show up in printers. Yes, the usb plug works for other devices, my mp3 player is recognized and usable. But the printer is not recognized when I plug it in to the usb. I have removed and reinstalled the software but the program says it can't find the printer. Maybe my usb printer cable is bad. Just a guess, I'm not much of a geek.

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