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broken optical drive on Inspiron E1505

by lizardly22 / March 27, 2010 12:35 PM PDT

The optical drive on my (nearly four year old) Inspiron E1505 very abruptly stopped working - went from no noticeable problems at all to the optical drive not being detected from one day to the next. When I reboot my computer, I get this error message: "Error loading c:\windows\system32\fotuvoyi.dll The specified module could not be found."

Any idea what's wrong and what I might do to fix it myself? I'm pretty sure I could replace the hardware myself, if I got the right part. The warranty is expired. I want to avoid taking it into a shop since I can't afford expensive repairs which might not actually work.

I'm strongly considering buying an external disk drive (one which reads DVDs as well as CD-ROMs) since I plan to get an ultraportable as my next computer fairly soon. If I can repair my Dell, I'll keep it around as my entertainment center, and if not, well, I'm gonna want to watch movies at home *somehow*. But if this is a problem with the hard drive or software somehow, then I'm worried it might have a problem with an external disk drive as well. (It does recognize a USB drive, btw, so it's not ignoring all peripherals, or anything like that. Haven't tried plugging the printer in to see if it recognizes that.)

Thanks for any advice you can give me!

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Yes this is a part you can replace yourself but first.
by R. Proffitt Forum moderator / March 27, 2010 10:27 PM PDT

You didn't tell what OS. I'll supply a link for XP and Vista below.

-> The shop fees usually add 100 to more bucks for them to change the drive.

Let's find the DELL E1505 DOCUMENTATION with google.
http://www.google.com/search?hl=en&source=hip&q=DELL+E1505+DOCUMENTATION

The first link and click on Optical Drive and we can remove the drive. Reverse that step to install the new drive.

What drive? Let's ask Google again.
http://www.google.com/search?hl=en&q=DELL+E1505+DVDRW

That's your ubiquitous IDE laptop drive. Let's look around for that.
http://www.amazon.com/Layer-Burner-Drive-Inspiron-E1405/dp/B002I2LD40
And Newegg has them at http://www.newegg.com/Product/Product.aspx?Item=N82E16827118006 and geeks.com at http://www.geeks.com/details.asp?invtid=BLK-AD-7581A-DO&cat=DVD

Hope this helps.

BEFORE all this try this -> http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

BEFORE all this http://www.google.com/search?q=fotuvoyi finds that this machine got hit with a trojan. I don't see any mention of this or how you dealt with that or if the drive starting failing after this trojan.
Bob

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but what if it's not a hardware problem after all?
by lizardly22 / April 4, 2010 9:11 AM PDT

Sorry I forgot to include my OS! It's XP. And apologies for my belated reply - I was out of town without internet access or my computer, and then busy enough that a broken optical drive wasn't much of a concern.

Thanks for all the googling help - my google-fu is weaker in areas of non-expertise.

But I'm worried that the problem might not be the the drive itself, since the computer isn't recognizing that it has an optical drive. When I put in a DVD or CD, the drive makes the usual noises it makes. I'm perfectly willing to install a new drive as a way to diagnose the problem (for once, a problem with a computer which is manual and that I can *see*!), but I would appreciate any suggestions you might have for other ways to see where the problem actually lies. (And possibly this thread is in the wrong section of the forum? But if you're not sure if it's hardware or software, and you gotta put it somewhere ...)

I had trouble with Vundo a couple months and thought that maybe I'd gotten rid of it, but it seems not. The error message at start-up showed up exactly when the computer stopped recognizing the optical drive. But that seems like a really weird thing for malware to do. I've had no other noticeable malware-related problems (for now).

Thank for your help so far!

~G

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I answered that.
by R. Proffitt Forum moderator / April 4, 2010 10:36 AM PDT
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Hi Lizardly22,
by Osprey4 / April 3, 2010 10:02 PM PDT

The error "c:\windows\system32\fotuvoyi.dll" indicates a probable trojan infection (Trojan.Vundo.H).

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