Resolved Question

Broadcast option grayed out

I have a Samsung smart TV, 8 Series. I am unable to access the Broadcast option in settings - grayed out. I have learned that to fix this i might have to access the Service Menu, but the examples of how to access the service menu use a different remote than I have. My 'smart' remote has no numeric keypad, and no mute, info, or menu buttons. Is there a way to access the service menu with this remote/ Or - basic question - how to ungray the broadcast option?

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spokanechicago has chosen the best answer to their question. View answer
Reply to: Broadcast option grayed out
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Best Answer

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I remember this to happen when

There is no antenna connected. As to service menu, due to the number of folk that brick their set and incur a big service or repair bill, no moderator I know will write anything but no, stay out of the service menu.

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my bad I shouldn't have said it resolved my question

I connected an antenna but it was still greyed out.

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No one but you can accept responsibility for using the Service Menu.
And you must have the other remote to use the Service Menu.
I've run into folk that demand a fix without the full remote. Sorry but I disagree here as sometimes you have to get the right tools.

Is this a Hotel TV? Maybe Hotel Mode is on?

Post was last edited on April 26, 2019 12:40 PM PDT

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