broadband speed when EE signal booster connected

recently I have been experiencing slow broadband speed I usually have about 35mbps and over the last month it has dropped to at best 4.5mbps I contacted my service provider and the raised a ticket and tested the line but nothing seemed to show up so thought what had changed in the last month or so and the only thing was that I had installed a signal booster on the router due to bad mobile coverage (which was non existent) has anybody had this problem?.
at the moment I have it unplugged but if I need to make a mobile call I reconnect it, my phone, Galaxy S6 edge will not allow Wi-Fi phoning direct
at the moment

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This will upset many.

Boosters are usually for distance but sacrifice speed. It's so bad that our office never deploys boosters. When we did the callbacks started and after a while the message was clear, let the makers take the heat.

We fix these coverage issues by deploying WAPs or the new mesh routers.

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you realise that the booster was for my mobile signal and not Wi-Fi so the booster was draining my broadband speed

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Thanks for clarifying.

These devices can interfere with each other so now you know what does not work.

I can't tell from your top post what the devices are but had to guess and guessed badly. Even so you know what doesn't work so how to fix? Let's focus on why no WiFi calling as this forum is about networking and not so much phones.

Do you have a good home WiFi system such as better than DSL and 10 or more megabits per second connection?

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I wasn't sure which forum to use, yes I have a good fibre connection fttc not fttp I so at present I will just have to leave the box unplugged, I wouldn't need it if the mobile coverage was better but it seems to be a problem with all providers in this area

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About phone coverage.

It's never a sure thing since it's all about location. Indoors and it's even worse. I've seen folk install boosters too far indoors and you are now boosting noise.

Anyhow, try Howard's Forums about carriers in your city and block. Here I can't use Sprint as they removed a nearby tower. Just weird they did that.

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yes I do about 31mbps

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For Your Information

Check Your Networking Cable, Maybe there Is Any Damage Area.

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