Dell did help, by wiping the hard drive and returning the PC to it's original out-of-the-factory conditions. That's what I read.
But it didn't help. That's what I read also.
So it's time to call them again, say you've got warranty and if they can't fix it, you want to return the machine and exchange it for a new errorless one.
But maybe I read wrong?
I have asked Dell for help but since they won?t, maybe someone else can help me.
I have a Brand New Inspiron 1720, running Vista Home Premium
Intel Pentium Dual CPU, T2330 @1.60 GHZ
2GB of memory.
My question is at startup my system gets stuck on a black screen that has a status bar at the bottom with Microsoft Corporation under it. It stays like that for hours. I waited once... I have to restart and them it wants to do a system restore. If I shut down and restart enough the system eventually boots without restoring. EVENTUALLY!
The last Dell tech I spoke too wiped out my hard drive and returned my system to original dell specs. I am still not booting right. I really can't restore again because I can' go back any farther!!!
Does anyone know what might be wrong??? This doesn't happen all the time just every other time I turn on!!!