Samsung forum

General discussion

Bought a bdp2550 problems, warrant repair worth the trouble?

by hcaleman / December 12, 2009 11:43 AM PST

I came across a BD-P2550 a few days ago at best buy on clearance very cheap so I jumped on it as I've been looking for a BD player with the Reon HQV upscaling chip.

Connected to my samsung plasma via HDMI, took me about an hour to get it working. At first it would just hang at the load screen. Then I finally managed to do the FFWD button reset and it eventually got menus working. It did a firmware update. Played a regular dvd (fifth element) for about 30 minutes then froze; couldn't reset or do anything else with the player that night. Next day turned it on and it worked, used netflix for an hour or two with no issues. Turned off, and when I turned it on again later the system would never load and wouldn't let me reset even after a hard power cycle.

Can't play any BD discs so far. So I'm going to try to warranty repair the thing. Has anyone gone through with the warranty gotten back a player that actually worked well? I want to use this because of the reon chip, it upscales SD-DVDs great; and for the price I paid ($99) I don't mind waiting a little bit if it will actually work out well.

Discussion is locked
You are posting a reply to: Bought a bdp2550 problems, warrant repair worth the trouble?
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Bought a bdp2550 problems, warrant repair worth the trouble?
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

GIVEAWAY

Turn up the volume with our Apple Byte sweeps!

Two lucky winners will take home the coveted smart speaker that lets Siri help you around your connected house. This sweepstake ends Feb. 25, 2018.