PC Hardware forum

General discussion

Both Cd Roms not working. Both have Exclaimation marks!

by rivrbyte / January 1, 2010 3:30 AM PST

I have two Cd Rom drives..
(1) Pioneer DVR-710/DVR-111D. (DVD/CD Writer)
(2) BTC IDE 5232CO Combo drive.

Happy New Year !
WinXP Pro SP2./MSI Platinum/ Intel Q6600/3.8GB memory

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Click Troubleshoot to start the troubleshooter for this device.
Driver version - 5.1.2535.0 (date 7-01-2001)

I have two Cd Rom drives..
(1) Pioneer DVR-710/DVR-111D. (DVD/CD Writer)
(2) BTC IDE 5232CO Combo drive.

In Device Manager, both my CD-Rom drives have an exclamation marks and needs drivers, or something to get these devices to work.

The problem with using a WinXP Install disc is that neither drives work at this point.

Does this mean I either reformat my hard drive and re-install Windows,or go buy two more drives? If I do the latter, will my OS have the PnP drivers for the CDROMS, and why will it not find them upon rebooting the computer?

I've tried the Pioneer website and the Driverguide website, but could not see any at all. I have both install disks, but does not help if the devices don't work. Do I have to go to another friends computer and download WHATEVER to a flash drive,then update the driver? Would WinXP have CD Rom controllers on the CD? So, what do I need? (The pioneer drivers came on a NERO OEM Suite disc, I thought, but Pioneer told me they should all be on the WINXP DISC.)

I Don't know what to think about paying $30-40 bucks for those driver search/install sites, like Drivercure, Driverchecker, Syncradar,or Driverguide,...couldn't find my driver there in a free search)!

Thanks for any help and have a Happy New Year!

Discussion is locked
You are posting a reply to: Both Cd Roms not working. Both have Exclaimation marks!
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Both Cd Roms not working. Both have Exclaimation marks!
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
(NT) Did you try uninstalling and reinstalling the 2 drives ??
by VAPCMD / January 1, 2010 4:17 AM PST
Collapse -
Yes, I did.
by rivrbyte / January 1, 2010 6:17 AM PST

Yes, I uninstalled both drives in Device manager, then rebooted, nothing was recognized.

I then physically unplugged both drives from the MSI Platinum MoBo, and re-plugged them in, then rebooted, still nothing, and then someone sent me this link...


which fixed my problem.

Thanks! Happy New Year!

Collapse -
Hey....good to hear you got it and Thanks for sharing the
by VAPCMD / January 1, 2010 6:37 AM PST
In reply to: Yes, I did.

fix link.


Popular Forums
Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions

The Samsung RF23M8090SG

One of the best French door fridges we've tested

A good-looking fridge with useful features like an auto-filling water pitcher and a temperature-adjustable "FlexZone" drawer. It was a near-flawless performer in our cooling tests.