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Both CD and DVD drives quit working

by jbt / February 5, 2006 12:29 AM PST
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XP can't help, but here's what I try.
by R. Proffitt Forum moderator / February 5, 2006 12:38 AM PST

I check the cables to said drives (IDE, power) are still plugged in. If still failing I test one drive at a time.

This does not sound like a XP issue.


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Re: XP can't help.....
by jbt / February 5, 2006 12:58 AM PST

When I push the buttons to open and close the doors to insert a disc the lights on both blink for several seconds before doing nothing. I assume they have power?

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I never assume. I open the case and check.
by R. Proffitt Forum moderator / February 5, 2006 1:11 AM PST
In reply to: Re: XP can't help.....

Both cables and both ends of the cables?

Can I ask if you replied BEFORE checking the cables? If so, why?


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Did check cables
by jbt / February 5, 2006 1:21 AM PST

The first thing I did this morning was to open the tower and remove and replace the connectors. Should I do it again? Is there any way to troubleshoot them?

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Here's the next steps.
by R. Proffitt Forum moderator / February 5, 2006 1:24 AM PST
In reply to: Did check cables

MOST CD/DVD drives connect with the older 40 pin and 40 conductor cables. If so, this is what I do.

Connect just one drive as MASTER at a time to see if the drive has failed. I've found that a failed drive and cause both drives to vanish.

If you use the newer 80 conductor cable, use the cable select and connect only one drive to the Master connection to retest.

Best of luck in your tests.


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Re: Here's the next....
by jbt / February 5, 2006 1:57 AM PST
In reply to: Here's the next steps.


It might be tomorrow morning b4 I get back here. Have some pre-game cooking that have to do this afternoon and I want to take a picture or two of the tower innards to make sure I am somewhat confident of trying the next steps. (I am an idiot!)

These two photos may have nothing to do with my problems, but was wondering why the factory defaults were diff on some drives.

Drives 1,2 & 3 are "on" and all other drives are "off".

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by R. Proffitt Forum moderator / February 5, 2006 2:23 AM PST

Most of the reason for the wonder is that there is no standard here. The PC allows us quite a few ways to connect here and there and as such we follow the small rules as we encounter each piece of hardware.

Hope this helps.


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by jbt / February 6, 2006 11:22 PM PST
In reply to: Wonder...

Unplugged all the connections, removed the drives, cussed at them, put all back & voil

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I agree.
by R. Proffitt Forum moderator / February 6, 2006 11:25 PM PST
In reply to: Fixed!

All that removal and putting back together, scrub connections and fix it.

Best of continued luck and thanks for reporting back.


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by jbt / February 6, 2006 5:33 AM PST

I didn't have time today to remove tower cover and recheck connections & hope to do so early tomorrow.

Assuming the worst (I have a Dell computer)... can or will anyone recommend an external CD/DVD burner?

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dvd drives quit working
by saugaro2006 / February 6, 2006 6:46 AM PST
In reply to: Recommendations?

my dvd drives quit working also. I also ahve a Dell computer and 1 liteon cd/rw/dvd 1 liteon cd/dvd/rw and they both quit at the same time. This makes no sense I have done everything possible, even reformatted and reinstalled xp they still don't work
but the cd part of the drives work just not dvd. I have my last DEll and my last liteon dvd writer.
The last movie I put in them bot was war of the worlds they haven't worked since, dvd part of the drives.! drive is about 1 1/2 year old .

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