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Both browsers freeze

by LaVerne / August 18, 2006 9:52 PM PDT

I went through all the forums and past discussions but couldn't find a solution to my particular problem.

We have 2 computer both hooked up to the same Linksys router, both Windows XP, and same anti virus and spyware programs. On this computer both IE and Firefox will freeze after a while. No problems on the other computer. For instance, if I'm on Google News, I can read maybe 5 or 6 articles then it freezes. Sometimes I can correct it by closing out the browser(IE or Firefox) and restarting. Sometimes I have to log off my computer completely. And I'm not sure it's just a browser issue as I cannot connect to my email server when this happens. This is a new computer (Dell E510) and I even went to the extreme of reinstalling Windows but it still does the same thing. I've tried everything I can think of. Any suuggestions would be appreciated.

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(NT) (NT) Swap router ports?
by Coryphaeus / August 18, 2006 10:44 PM PDT
In reply to: Both browsers freeze
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Thank you much
by LaVerne / August 21, 2006 1:30 AM PDT

I wanted to check it for a couple of days to make sure but that seems to have done the trick. I've been trying everything I could think of to fix it for several weeks. I can't believe it was such a simple solution. But another question is Why? I've had the router for a little less than a year and never had a problem. What would cause one of the ports to suddenly malfunction? Thanks again

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by Coryphaeus / August 22, 2006 2:15 AM PDT
In reply to: Thank you much

Who knows. If it's still in warranty you might try for a replacement. Devices do die, some earlier than others.

Glad it's fixed.

On a thought. Take a look at the inside of the jack and make sure there's no corrosion or loose pins, the little thingies that make contact with the plug. If they aren't down enough the connection may be loose.


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Nealy identical problem. Thanks - you saved a lot of time.
by Prandy / August 23, 2006 2:54 PM PDT
In reply to: Both browsers freeze

Click on my profile. Notice my wife and I have two computers (including an DELL E510) running on a Linksys router both with nearly the identical problem you described - despite squeaky clean computers.

I spent hours on the phone with SBC after getting constant error messages about browser crash on BOTH computers.

Bottom line: Disconnected the Linksys router and ran the one chord direct from the DSL modem to each computer. Now we can have only one computer hooked to the internet but whichever one it it is, it works perfect so I am going to buy another brand of router. (Our Linksys is 3 months past warranty).

Thanks so much for helping us solve our problem! My wife wants to give you a big hug since I was obsessed with getting it fixed.

I hope some day I can return the favor. To others: If you are sure your computers are clean; check the router FIRST by totally disconnecting it from your system and going direct from the DSL modem to the computer.

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