Noting the "deteriorating sub-stations", the head honcho hasn't been doing a proper job.
Years ago we purchased a solar water heating system through our electric utility, and sponsored by TVA. To make a long story short, we were forced to get rid of it because there was no longer a company available to service it, and the equipment constantly went bad.(we continued to make the payments.) The electric company said it was our problem.
So our attorney filed a suit in Chancery Court. The company then asked for a meeting. Their attorney arrogantly said that they had enough money to fight us for years. Our attorney answered that was true. However, we could publicize our problem, and folks all over the city and state would be coming forward who had the same problems with their units.
With that, they agreed to cancel the rest of our payments. We paid to have it removed ourselves.
NStar sounds arrogant. I reckon none of their PTB or their animals have been shocked.
Let us know how it all turns out, George!
Angeline
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