Download the utility from the link below, install and run it.. Find the problem entry and remove it.
Hope this helps.
Operating System: MS Windows xp professional
Model number:7100 Series Notebook from Averatec
The notebook is 4 years old. (Really old, I know) I have had little problems on and off, so I turned to Download.com to fix them.
My wife had a problem with her computer (I live in another state because of business) and so I began downloading many free highly rated, and some not to highly rated, programs through download.com, to try them out and offer some solutions for her long distance. Well, whenever I reboot my computer, I get this problem. A small window will pop up, then this is the pattern that follows...:
1. "Windows Installer" (WI) small windows appears and shows that it is trying to do something.
2. The WI now displays some written information: "The feature you are trying to use is on a network resource that is unavailable. (I am not on a network. Just a small business laptop.) Click OK to try again, or enter an alternate path to a folder containing the installation package 'CSC-Download.com.msi' in the box below. (Then there is a box with C:\DOCUME~1\JOHNZO~1\LOCALS~1\Temp\ (the rest is hidden. Then there is a "Browse..." button)
I have completed a search on 'CSC-Download.com.msi', and found this link: http://www.tutorials-win.com/WindowsXP/cscdownloadcommsi/ It addresses my concern, but the "conclusion" is to reload windows. I don't have the software discs anymore. I do have a "genuine" label on my software by Microsoft, and they update me periodically, so can I just get their site to search my computer and correct the errors?
What options do I have besides reinstalling Windows?
Any help is welcomed.