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Booting in Safe mode

by JohnA2 / March 21, 2006 5:11 PM PST

My Iridium laptop starbook 520 has been booting in safemode,no sound comes out and I can't access anything that is microsoft. I tried to put in the restore cd that came with it but it didn't work. The worst thing is that later, I lost the bag containing those same cds on a flight.

Of course the warranty is expired and an IT colleague who looked at it for me said that I must have downloaded something that erased the main operating functions. Is there any hope for my laptop without the restore software?

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Sure there is..
by kena10 / March 21, 2006 5:48 PM PST
In reply to: Booting in Safe mode

Unless you really care about all that bundled software that came with the laptop to begin with, then I would simply do a clean install.

Depending on the specs of your laptop, you may be able to run XP or Win2K. Just remember to access the BIOS as the laptop is booting up to tell it to boot from the CD.

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by JohnA2 / March 21, 2006 8:01 PM PST
In reply to: Sure there is..

I have to the conclusion that that bundle that came with the laptop is gone forever, because my plane had a stop before my destination.

Does this mean that I have to buy a new XP ir win2K CD?

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Damedem, Have You Contacted The Manufacturer?
by Grif Thomas Forum moderator / March 22, 2006 12:05 AM PST
In reply to: Re-install

Frequently, the manufacturer will supply you with a Recovery CD much cheaper than purchasing a new operating system CD and all the secondary software that needs to be added.. The Recovery CD's will have all the factory installed software and drivers. Although there may be some cost, it should be cheaper than the alternative.

Hope this helps.


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I agree
by kena10 / March 22, 2006 3:39 PM PST

if they don't give it to you, then go to their site and download all their drivers for the laptop. When I got my Inspiron 9300, I called Dell and asked them to send me an XP pro cd and a separate cd containing all the drivers for my laptop. what pc companies are doing these days is putting an image of the whole restore disc and having you burn it once using your own laptop. Once you burn it, that's it. I find that to be a cheap tactic, that's why I called Dell and demanded the media.

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Calling manufacturer
by JohnA2 / March 30, 2006 8:52 PM PST
In reply to: I agree

I did through the `contact us'on the Iridium site sometime in January before I discovered but I am still waiting for a response. I will follow your advice and give them a call,it should produce a better result. I will keep you posted.

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No safe moder
by JohnA2 / September 14, 2006 9:12 PM PDT
In reply to: Sure there is..

I have been gone a long while, that was because I had no feedback on my successes. I no longer Boot in safemode and today finally I am able to connect to the internet and actually see some sites. I started with windows update to install SP 2, but a messege comes up telling me that my security settings do not allow websites with ActiveX Control, which I have to allow, but the information bar does not have the install dialogue.

Secondly, a pop up site keeps coming up, www.Brotoka although it has been prevented from downlaoding, dont if there is a connection but I need advice on how to proceed. Don't if I can get this update through another path. The machine wont read a windows XP CD when I tried to run one.

I have been in touch with the manufacturer and have requested for what to download exactly, they asked for my FG/RG number but am still waiting for a response.

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Better informed
by JohnA2 / April 23, 2006 6:50 PM PDT
In reply to: Booting in Safe mode

I have been in touch with the manufacturer and they have told me to download the necessary programs. Unfortunately I can't access the internet on my computer. Also I dont what to download.Kindly advise me any possible remedy(s) to this problem.

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Re: contacted the manufacturer.
by Kees Bakker / April 23, 2006 7:10 PM PDT
In reply to: Better informed

1. You've got access to the Internet somewhere to be able to post your post. So you can download there also. Copy it to a USB-stick or burn it to CD; diskette might be possible also, depending on filesize.

2. Recontact the manufacturer to inform about what exactly to download and where to find it. But I would say that a new restore CD would be much easier than a second hand ME or XP CD and downloaded drivers. Also, the restore CD would contain the bundled software.


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No mail access
by JohnA2 / September 14, 2006 9:56 PM PDT

I have also noticed that while I am able to visit some sites, I can't access yahoo or content at all.

Dont know whats up really. Thanks for your time trying to help you one.

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