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General discussion

Boot problem please help

Oct 29, 2004 5:15AM PDT

Please help me i am computer literate but in this case utterly helpless!
The problem is that the monitor blacks out in the boot sequence
1. booting normally with win xp after the first 2 screens - the one with memory count and IDE detection and the one after that with "verifiyng DMI pool data" and "boot from cd" - the monitor goes black , cntrl + alt + del doesn't work gotta reset manually
2. if running safe mode (win xp) - the first say 7 path names show on screen as safe mode loads and the computer hangs again warm boot doesn't help
3. booting off the linux mandrake 10 dvd after i press enter when it says install/upgrade the monitor goes black and same as above

I've tested my graphics card on another pc and its fine, so is my HDD

Discussion is locked

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Re: Boot problem please help
Oct 29, 2004 8:42AM PDT

Does DOS boot successfully?

Bob

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Re: Boot problem please help
Oct 29, 2004 7:02PM PDT

Funnyly enough yeah, I used a win 98 start up disk and that was fine, then when I entered win 98 setup it bombed out

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Information problem please help
Oct 30, 2004 2:43AM PDT

At this point it "sounds" like the video card is selecting a video mode your CRT/Display can't handle.

http://members.bellatlantic.net/~mrscary/switch.htm might or might not help in that you can try various setup switches, but the lack of detail about video card and display is not helping here.

In closing, USB devices must be unplugged as well.

Bob

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Re: Information problem please help
Oct 30, 2004 6:53AM PDT

Thanks for the link
With regards to the graphics card I got a Radeon 7000 (ATI) but I'm not sure thats the problem cos I tried a Savage4 on the same machine with the same results, the monitor I got is a Magic View 17'' CRT monitor

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Model?
Oct 30, 2004 8:24AM PDT
http://www.google.com/search?hl=en&q=Magic+View+17%27%27+CRT+monitor&btnG=Google+Search does not find out what monitor you have.

Here's the deal. That monitor may not be able to display at the default mode that the ATI decides to go to when the OS is being installed. There is another discussion in these forums where I suggested they put the better monitor on during install, then set the video mode to be compatible and then swap the monitor. That worked for them.

Best of luck,

Bob
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Re: Model?
Oct 30, 2004 6:14PM PDT

Thanks allot for all your help I really appreciate it