Boot Order Help

Feb 28, 2016 11:01PM PST

Dear All,

I bought a Medion Ultrabook Model S4216 (MD 99081) in January 2013 with Windows 8 installed.

I updated to Windows 10 but the unit OS crashed a few days ago. I rang Medion's support division and was advised to do a factory reset, which I thought was a good idea too as I have an image of my computer that I intend to put back on.

However, once the factory settings were restored I went to the BIOS and found that I only have the one 'boot option' on my unit, that being Windows Boot Manager. I need to change the boot order to my CD/DVD drive in order to get to my third party back up software which utilises my image.

The Medion support consultant told me this is a very unusual situation and I agree. Factory settings should restore several boot options in the BIOS, including hard drive, USB and CD/DVD drive.

I would appreciate your advice on this matter as I don't want to have to physically reinstall all my files, programs, apps and other features that I had on my unit before it crashed.

Apart from this it's a really good computer!

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