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@ Bob__B Speed tests

by itsdigger / April 19, 2017 1:45 PM PDT

And anyone else that wants to join in

Bob , you and I were in a conversation about my internet speed being too slow according to any speed test we took , and you said I was for fast speed and was getting much slower .
I called my ISP and the said that i am getting what I am supposed to be getting , 100Mbps so , I started getting nosey

You said according to the multiple speed tests we took that your speed was 10 times faster with a 50 Mbps package from your ISP while I was getting double yours , 100Mbps.

So I went back to the speed test site and played with the settings.
I changed the settings from Mbps to Kbps and guess what ?
My speed went 10 times faster .

I guessing that you have your speed tests set to Kbps , take a look and see what your speed tests are set to Here

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(NT) I was paying for fast and getting slow
by itsdigger / April 19, 2017 1:46 PM PDT
In reply to: @ Bob__B Speed tests
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It should be Mbps
by Ed Mead Forum moderator / April 19, 2017 2:25 PM PDT
In reply to: @ Bob__B Speed tests
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Hi Ed !
by itsdigger / April 19, 2017 2:41 PM PDT
In reply to: It should be Mbps

I don't know , My ISP Say's 100Mbps but here's my Speed test . Is it slow ?

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That part confuses me
by itsdigger / April 19, 2017 3:01 PM PDT

My Network and Sharing Center always say's 100Mbps ,using Windows 10 by the way so, I'm not sure how Isp speeds and speed tests equate.
I have been studying that , but little to find on the net

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ISP test with in their network;
by Ed Mead Forum moderator / April 19, 2017 3:12 PM PDT
In reply to: That part confuses me

Internet speed tests are outside the ISP network. Also, you get so much bandwidth on your shared line. If you're the only one using it, you could get 100Mbps. There are many who share your line probably.

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I think I share with lots of places .
by itsdigger / April 19, 2017 3:17 PM PDT

The cable company was testing my internet connection and they tested for at least 2/3 blocks away , ended up changing my piece of the pie from the pole to my house , around 50 feet .

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Are your connected to your modem by cable or
by Ed Mead Forum moderator / April 19, 2017 3:32 PM PDT

wifi? Could make a difference on your speed test. I get full speed on my wired system and much slower on my wifi system that is not next to my modem.

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(NT) I'm connecte by cable
by itsdigger / April 19, 2017 3:34 PM PDT
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I have Xfinity
by itsdigger / April 19, 2017 3:37 PM PDT
In reply to: I'm connecte by cable

It always seems fast to me , if I'm getting jipped by them , I wouldn't know

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This explains it the best for
by itsdigger / April 19, 2017 3:33 PM PDT
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you can compare
by renegade600 / April 19, 2017 3:02 PM PDT
In reply to: @ Bob__B Speed tests

you can always compare the test with the test from speedtest.net

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I hve run multiple tests
by itsdigger / April 19, 2017 3:08 PM PDT
In reply to: you can compare

probably 15 and they are all pretty close .
Like I said before, I don't know how the LAN speed from my ISP equates to speed tests because I have never had a 100Mbps reported from any speed test

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not going to get it
by renegade600 / April 19, 2017 3:34 PM PDT

very seldom do you get the speeds you paid for. it is either because of local traffic if cable or distance from the switching station if dsl. then you must consider the number of splices, the distance and the type of cable in the line between the outside box to your modem to your computer or device. and finally you have to consider the number of devices that connect to router and the type of traffic going through it at any given time.

There is so much that must be considered when the speedtest shows you are slower than expected, that it could drive you bonkers trying to figure it out. Personally, unless I start losing connections or streaming starts buffering, I just don't worry about my speed.

On a side note, I subscribe to 30Mbps and my speedtest just showed 50.12Mbps and I was streaming netflix Happy

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ROFL
by itsdigger / April 19, 2017 3:44 PM PDT
In reply to: not going to get it

You just made my day Cool All of that mixed bag you described is exactly the way it is . You could only guess the amount of wires going from house to house in a big city like Chicago,
Poles Everywhere !
Ok, I'm done venting now thanks , I feel much better now Wink

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Just to set the record straight
by Bob__B / April 19, 2017 7:56 PM PDT
In reply to: @ Bob__B Speed tests

I said I had a 15Mbps package and speed test showed 18Mbps.

You have a 75Mbps package and speed test showed 30Mbps.

The testing we did showed the problem is the modem or out bound.

If it's not the modem or a physical connection then I suspect you are connected to an overloaded isp circuit or your isp is throttling you.

The 100Mbps is the link speed, in theory that's the speed between you and your isp, I also show 100Mbps.

Call your isp and explain that you are using the xfinity speed test and the best you can get is 30Mbps.
Tell them you have a 75Mbps package and you've tested multiple times at different times of the day.

Yes the speed test will vary as your local network or the internet get busy but it won't be constantly busy.

Early in the day you should see high speed, 8 at night when folks are cranking up their netflixs the speed will drop.

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Sorry about the 50 /15 mistake
by itsdigger / April 19, 2017 11:51 PM PDT

Xfinity insists that I am getting what I am supposed to.
You know something, both you and Xfinity may be correct.
I wonder if my Netgear Modem is a bottleneck.
Xfifnity say's that I am getting the speed promised and my equipment is working properly but that doesn't mean that my modem can handle the speed they provide as I own my modem .
Xfinity isn't going any farther with this and my Negear SB6121 modem is 8 years old now so maybe there is something more.
I ordered the https://www.amazon.com/gp/product/B01I5TJGSE/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1 , so it should clear this question up once and for all.

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Finally , I got this clarified
by itsdigger / April 20, 2017 10:01 AM PDT

By someone that speaks English and here's the Real Deal.....( I Think ? )

When I first signed on with Comcast in 2005 , I signed up for high speed internet with Boost .
Back than their High Speed was 25 Mbps and the Boost brought it up to 50 Mbps (*in this area ).

Later on and up to now, Comcast Doubled our speed to 100 Mbps.
Comcast say's , In reality , those Speed test Are Correct as I am only really entitled to 25 Mbps with the Boost , " Up to 50Mbps " and that's what the other reps I talked to earlier couldn't explain.

Does this make more sense to us ? I think so

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Speed
by Bob__B / April 20, 2017 10:46 AM PDT

So what you have is a 25Mbps package.
The doubling of speed did not apply to your package.
If that's true then the 30Mbps speed your seeing is fine.

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That's what I think too
by itsdigger / April 20, 2017 11:01 AM PDT
In reply to: Speed

Too bad I had to talk to so many folks that weren't privy or trained to tell this ,but I am getting the new modem as the old one isn't up to the task for 100Mbps and maybe after this I will reap the benefits of that doubling of speed .

I wonder if I will notice any difference , like I said before, It always seemed fast to me.
No buffering and surfing was always almost instantaneous .
Since my Network and Sharing shows 100Mbps, with the new router , the speed test's should reflect that or better than I have now , correct?

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Your mixing up stuff
by Bob__B / April 20, 2017 11:29 AM PDT

The 100Mbps is your link speed.....forget that.
If you have a 25Mbps package then a new modem won't help as your isp throttles the connection at 25Mbps.
If you want faster speed upgrade your package

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But they doubled the speed
by itsdigger / April 20, 2017 11:34 AM PDT
In reply to: Your mixing up stuff

in my case quadrupled .
We'll see , the modem comes sometime today by 9 pm .
Either way I am happy with what I have , anything more would be a perk.

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Speed
by Bob__B / April 20, 2017 11:54 AM PDT

I don't think the speed double applied to your package.
Once you get the new modem installed post the results of the speed test.

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without seeing the info
by renegade600 / April 20, 2017 12:06 PM PDT
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That's new
by itsdigger / April 20, 2017 12:19 PM PDT

We'll have to see once we get the new modem .
Remember , my contract is from 2005 and the doubled my speed 2010 , so my contract should trump the new deal . Silly ( did you catch the Trump pun ? )

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OORAH ! Thanks Bob--B
by itsdigger / April 22, 2017 7:03 AM PDT
In reply to: Speed

I just finished installing my new Netgear CM1000 modem
It was easy too, unlike the last time , I had to call Comcast and have them activate the modem, this time I just I activated it over the internet and bingo, activated.
You were right Bob, the old Netgear wasn't up to the task ,
check out the new speed test results
http://beta.speedtest.net/result/6238937886

Are we happy now ? I think it's pretty good for a 25Mbps package or should we still be looking for more Mbps ? I'm not spending any more money though.
Between Cable TV and my internet I pay $62.00 a month ....

Thanks for catching that Bob.
Now that we did this, where am I going to see it faster ?

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To be honest
by Bob__B / April 22, 2017 8:35 AM PDT
In reply to: OORAH ! Thanks Bob--B

I don't understand how you can get that kind of speed from a 25Mbps package.

However I've never dug into cable modems and this docsis stuff.

Where it will show is in large downloads.
For gp surfing around the web not so much.
Enjoy what you have.

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Maybe it's
by itsdigger / April 22, 2017 8:44 AM PDT
In reply to: To be honest

that Boost speed that we were talking about Confused

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wow ! Talk about mood swings
by itsdigger / April 22, 2017 5:39 PM PDT
In reply to: To be honest
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Yup
by Bob__B / April 23, 2017 12:53 AM PDT

Different speed test.
Different server.
Different time of the day.

I've seen my speed cut in half during the evening.
Folks are streaming their video's I suppose.

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