Question

Bluetooth Network Connection Not Connected

Hello,

I am having issues connecting to the bluetooth network that is accessible through my wireless network adapter (GC-WB867D-I). I have checked device manager and updated every driver; however, I still fail to have a connection. I have uninstalled and reinstalled the drivers for bluetooth as well, so I can conclude that the problem should not likely concern issues with drivers.

I know that there is no physical damage to the actual network adapter itself, for the wireless function works perfectly. In that case, I found myself ruling anything related to out of date drivers or hardware damage. I then used the bluetooth troubleshooter on my computer; however, it says that the problem is fixed, which is quite unusual seeing as I still cannot connect to my bluetooth network.

I know that most of the issues are related to the two problems above. Since I have checked both of those things and also used troubleshooter (which gave me incorrect results), I don't know what else could be causing me bluetooth connection failure. Any help or guidance would be greatly appreciated.

Windows ipconfig:
https://gyazo.com/0ed377a79b3952bb3f484e3ca92d4b1b

Function wireless capability:
https://gyazo.com/74e962de4bc59af8360f9f097d08eccf

Bluetooth troubleshooter:
https://gyazo.com/6e804b41abf1cc68981f03ca14913e8d

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Comments
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Clarification Request
Are you sure this is for Bluetooth?

The reason I ask is I've yet to run into anyone that has a Bluetooth network. WiFi? Yes but not Bluetooth. The reasons why are many but mostly about drivers and range which is where we use WiFi.

In fact your screenshots show mostly WiFi information.

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Clarification

I think I need to clarify something. My wireless network adapter has built in bluetooth capability, so there is no need to buy a separate USB bluetooth adapter. I think I may have been mixing up terms, and I'm sorry for that. Besides that, I still have the problem of being unable to even use the bluetooth capabilty that came with the network adapter itself. It's not a matter of range, but just getting the bluetooth to even work to begin with. Here is the link for the network adapter: https://www.gigabyte.com/Motherboard/GC-WB867D-I-rev-10#ov

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Yes, Mixing.

The Bluetooth adapter is not used to connect to your router and Bluetooth networking is rarely seen outside of some demonstration project. If you are having WiFi issues, that's tackled on its own. As to Bluetooth we usually use that for headphones, syncing with some phones (mine does this over WiFi), keyboards and mice.

If you want to discuss WiFi issues, let's do that and if Bluetooth, let's talk about what you are trying to pair it with other than your WiFi network.

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Bluetooth Headphone Connection

Hi again,

Sorry for the later reply, but I was checking the device I was trying to pair with my desktop. The Bluetooth device (headphones) is recognized, however, it can't connect to my computer. Interestingly enough, the device comes up as "unknown," which makes me wonder if it is the headphones which is causing me Bluetooth connectivity issues. I know the headphones use ACVRP protocol and am unsure whether or not the desktop would have that protocol from the network adapter I currently have.

This is my first time dealing with Bluetooth devices since I have always used hardwired connections for headphones, internet, etc., so I'm sorry for mixing up my terms.

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It's frustrating but here goes.

If you paired the headset, it is connected. That's done and done.

If you look and it's not identified it may need an app or driver from the headset maker. This thread is not about the Bluetooth headset and its issues so I'll stop here and if you want to continue, be sure to make a post about this since it's way off topic from the top post and will be confusing to everyone.

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Answer
A CNET article on this.

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