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Question

Bluetooth connection problem with Giga sound speakers.

Sep 2, 2016 10:39AM PDT

I have 55" SUHD 4K Flat Smart TV JS8000 Series 8 which i want to pair with my Samsung MX-FS8000 Mini sound system. Whenever i search for speakers in my TV i never see the speakers in the list. I am able to pair my TV with other bluetooth speakers and my MX-FS8000 pairs with my phone and laptop easily. Need help....

Discussion is locked

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Clarification Request
I'd ask Samsung directly about this.
Sep 2, 2016 11:02AM PDT

Samsung only recently offered a bluetooth audio link and at first it was only to Samsung speakers.

Call 1800SAMSUNG or use the chat at samsung.com to get answers about their product capabilities.

Be sure to have them check if the TV's firmware is current.

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Samsung was contacted
Sep 2, 2016 11:45AM PDT

I did live chat with the samsung representative but she said that i should contact my local samsung people. I called them and they had no clue.

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Sad to read.
Sep 2, 2016 11:53AM PDT

I see the minijack and gave the short answer why it can't be called a headphone jack. Any longer answer I'm doing the seller and maker's support.

Maybe it's not the right TV? I mean if support is that bad, maybe it's not something we want today?