Yes I read your post. This is just to be sure. If asking is not allowed, tell the forum to save folk from asking.
I can't find the make and model number so I can't check if anyone has had this issue. Maybe I missed it.
Ok first off the cops had my machine for just over a year got it back and everything seemed fine with it till i tried to use the 2 dvd drives both had lights that would come on both showing in control panel my computer, but yet when i push the button the trays would not open.
I have checked the leads and they are fine, they show up with no problems in bios and in device manager, and i know its not the leads as i replaced one of the drives for another like for like and it works fine.
So with the blueray that will not open up i have used the pin hole and checked that there is no cd inside of it, and its empty yet pushing the button there is no sound at all only the light comes on.
I have also replaced my PSU for a stronger one just incase and that works fine for everything apart from opening the tray.
what can i do to get it working as it was not a cheap drive when i got it and dont cant afford to replace it for another blueray one