Sorry. One other thing that is easy to do and will test if the memory/RAM has a problem. Hit the windows key and type "Windows Memory Diagnostic". Select this and the click "Restart now and check for problems". If any errors are found then your memory/RAM could be on the way out. If errors are found i would run memtest to double check the result before you go spending money to replace the memory, just to be sure you get the same result from both tests.
Again, diagnosing this could take hours so if you have only seen this error once it may not be worth spending the time trying to diagnose it just yet. Your call though.
I'm not sure what to do now...
I just started my Asus K73E-BBR7 laptop w/Windows 7 Home Premium Service Pack 1 as normal, when suddenly the dreaded blue screen with white lettering appeared. However, before I could absorb more terms than "Dump" and "If this has not happened before..." the laptop shut down and restarted, prompting me to start in safe mode or normal.
I chose "Normal" and after a few minutes my laptop started normally. Fortunately, everything seems to be working fine. A Windows dialog box appeared, stating that Windows had to shut down....and would search for the issues. After a few seconds, the dialog box disappeared without any additional information or reports on what I should do next.
How can I find out what caused the shutdown and message and what the message said? I did try to catch what the screen stated, but it shut down so fast.
Once I find out what caused the problem, what should I do next?
I've researched this issue online, but there are different variations and I didn't want to mess things up by trying the wrong procedure.
Any help will be appreciated. One thing I did do was to take some items off the list to start automatically.
I have a 4GB memory and 64-bit operating system.