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Question

Blue screen stopcode

Aug 18, 2018 7:36AM PDT

All of a sudden, out the "blue" so to speak, my windows 10 acer latop would not boot. It keeps defaulting to a blue screen that indicates there is a stopcode error. I follow the trouble shooting guides and nothing works. It always ends up at the blue screen stopcode problem. I have tried booting in safe mode - no difference. I now am the proud owner of a 4 lb. paperweight. Is there a solution to this?

Discussion is locked

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Clarification Request
Did you try a factory reset?
Aug 18, 2018 7:44AM PDT

Without full model numbers or any mention of your files on backups, did you try a fresh install or factory reset?

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Blue Screen stopcode
Aug 18, 2018 12:43PM PDT

I'll give a fresh install a try if I can get that far. Thanks for answering.

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Clarification Request
Is this your 2010 Acer from a prior discussion?
Aug 18, 2018 7:54AM PDT
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2010 Acer
Aug 18, 2018 12:45PM PDT

Yes it is the same machine. I didn't realize it was that old Shocked