Resolved Question

Blue Screen Problems

Hello,

I have had blue screen problems with my HP Laptop 15 Notebook going on now for some time. Too long.

I have read all kinds of solutions from sfc scans to updating drivers. My hardware is also fine as I had it tested. No problems with hard ware.

I was wondering if I set my computer back to factory settings if this would solve the blue screen problem?

Any help would be nice even if it is another solution.

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For some a factory reset can be traumatic.

But we all should be ready as we can be for that.

How about something simple like canned air to the vents. What is canned air and use is on YouTubes and the web but the reason this helps so many times is that many owners do no maintenance at all on their PC be it desktop or laptop.

This cleaning is something I try to do on the 1st of the month at home and office. If I forget a month or two, no big deal but skip it for a year and I start to see an uptick in lockup or BSOD complaints.

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Re: blue screen problems

There are a lot of situations that cause a BSOD, either hardware or software. If you're sure it isn't hardware, going back to factory settings would certainly solve it.

If it still happens in factory settings, you know it's hardware, since it didn't do it when the machine was new and used this exact same software.

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Thanka

Thanks. I will try

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