I have yet to find anyone find the error with the BSOD and those files. So far most find the error with a story about the PC, it's age and if a fresh Windows install works or not. You can google the BSOD and see if any priors apply as well.
But with what you posted here, all that it told us is Windows crashed. It didn't tell why.
Tell more about the PC and since a safe mode works, use this link to try something. like https://www.sevenforums.com/bsod-help-support/70248-troubleshooting-msconfig.html
this afternoon i attempted to start my computer and got a "blue screen of death" and "Bad pool header". i restarted the computer and the problem persisted. i have run startup repair. i tried system restore and have gotten various errors including "system restore failed to extract the original copy from the restore point." i ran memory diagnostics from startup repair, and it returned no errors.
i tried starting from last known good configuration.
my operating system is windows 7.
safe mode works totally fine(which is how im posting this).
some info from windows i hope helps that i dont really understand:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 19
BCP1: 0000000000000021
BCP2: FFFFF8A001650000
BCP3: 0000000000002810
BCP4: 0000000000002800
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\042017-4898-01.dmp
C:\Users\Shlomo\AppData\Local\Temp\WER-12246-0.sysdata.xml
please help me.
thanks,
bob

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