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Question

Blue Screen Of Death

by Dec 31, 2012 11:00PM PST

I have been getting this error since past 1 month. I have replaced my old motherboard and ram with a new one. But the problem still persists. The computer freezes for every half an hour. It is really irritating. Till now, I have contacted two service centers. But they couldn't do anything except the suggesting to change the motherboard and ram. I would like to know where the problem lies !!! I am using Windows 7 OS
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: 84EC4008
BCP2: 9041E9B0
BCP3: 00000000
BCP4: 00000002
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\010113-13587-01.dmp
C:\Users\kiran\AppData\Local\Temp\WER-48594-0.sysdata.xml

Discussion is locked

4 Posts
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Answer
Remember this.
by Former Forum moderator Jan 1, 2013 1:16AM PST

The bluescreen is not going to tell us what caused it. That message is the aftermath report and is not useful most of the time. It's something we like to read but it rarely leads to the cause.

However your story of replacing motherboards does bring up a few questions.

1. Did you install the OS after this change?
2. Is this some high end gamer machine?

There's more but the fact remains that the BSOD screen is not going to tell us what's wrong in itself.
Bob

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Answer to your Questions
by kiran882 Jan 1, 2013 7:53PM PST

1. Yes. I installed Windows 7 after replacing the motherboard
2. I rarely play any games. I use my computer for browsing and Microsoft Office. Sometimes I play roadrash. Except that game, I don't play any other games.

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And after installing your retail Windows 7
by r. proffitt Former Forum moderator Jan 2, 2013 12:49AM PST

You have about a dozen drivers and apps to install. The clues here are very sparse. I can't see the cause yet but the top post is just the BSOD info which is the tip of the iceberg.
Bob

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Answer
bsod
by Jan 1, 2013 3:19AM PST
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