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Blue Screen crash when I try to execute Internet Explorer

by kylvan / December 12, 2007 1:01 PM PST

When I attempt to open Internet Explorer, I get a crash to the Blue Screen with an error message that says "Windows has encountered a problem and needs to shut down. . ."

It advises me to update my drivers or go into the Bios and disable system cacheing or memory shadowing.

Then I get the message:

STOP: 0x00000008E (0xC0000005, 0x80635466, 0xA10552D4, 0x00000000)

I've updated all my drivers, replaced the hard drive, and added 2G of RAM to no avail. I've also run a full virus scan with an updated McAfee.

Nothing has worked.

I'm running a Dell XPS desktop with 3G RAM, P4, 3.5gh processor.

Does this ring any bells with anyone?

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Collapse -
Try...
by gascan555 / December 12, 2007 1:04 PM PST

Try switching out one RAM stick at a time. If that no work, try another graphics card. Does it not happen on anything else?

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Ill try that
by kylvan / December 12, 2007 1:11 PM PST
In reply to: Try...

I'll give that a shot.

It only happens on when I attempt to run IE and only when I am logged in on my profile. On my wife's profile (and a third one I created to test it) IE starts without a problem.

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(NT) Create a New Profile for Yourself (IE Work?) Delete Old??
by tobeach / December 12, 2007 2:23 PM PST
In reply to: Ill try that
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