- Most often that seems to be a hardware issue. Can you reproduce it or was it a one-time fluke?
- The blue screen should have the name of a module it happens in. Is that always the same?
- Does this happen on both of your PC's/laptops or just on one?
- Assuming you use a browser to view that episode, does it happen in all browsers you have (like Chrome, Firefox, Internet Explorer, Edge) or just in one?
Last night while I was on CBS.com wanting to watch last Tuesday's episode of NCIS because I missed it; as soon as the episode started to play my laptop's screen turned blue and a message appeared.
How can I make the message go away so I can watch programming on CBS.com? It's not doing this on YouTube or other platforms which display video content; it's only happening on CBS.com. Details of the blue screen message are listed below:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 50
BCP1: FFFFF880061E0000
BCP2: 0000000000000000
BCP3: FFFFF88005DF5669
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\060219-26161-01.dmp
C:\Users\XXXXXXXXXXX\AppData\Local\Temp\WER-115815-0.sysdata.xml
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Big Steve
06/02/19

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