Windows Legacy OS forum

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blue screen after window updates/ kernel32.dll relocation

by dnpham / January 23, 2006 11:14 AM PST

Somebody help me please. I just installed window updates to my computer. I restarted it and a blue screen came up. it said

"Stop: c0000269
Illegal System DLL relocation: The system DLL Kernel32.dll was relocated in memory. The application will not run properly. The relocation occurred because the DLL C:\Windows\System\MPR.dll occupied an address range reserved for Windows system DLLs. The vendor supplying the DLL should be contacted for a new DLL."

Now my computer doesn't work. I tried safe mode, boot floppy, and everything else. I talked to the microsoft technical support people and they said i have to use the window xp pro disc. Is there any other ways to fix this problem???? Because i don't have the disc.

Please help. Thank you

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Dnpham, Have You Tried?
by Grif Thomas Forum moderator / January 24, 2006 2:44 AM PST

Restart the computer and immediately start pressing the F8 key, once per second, till a selection screen comes up..When you see the selection screen, use the up/down arrows to select the "Las Known Good Configuration" option, then press the "Enter" key. Follow the prompts to restart the computer to the "last known good".

If this doesn't cure the issue and you can't start the machine, then YES, you'll need a Recovery CD of some sort...If you don't have the Windows XP disk, do you have the "Recovery CD's" that should have come with the computer (or you should have created)??

Hope this helps and let us know how it goes.

Grif

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i tried that
by dnpham / January 24, 2006 8:59 AM PST

yup yup i tried last known good configuration. And i don't have the recovery cds Sad

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Possible SP2 issue....
by JustAnotherGeek / January 24, 2006 11:48 AM PST

I think you are having issues with either a Microsoft Update or more likely SP2. I have seen this problem discussed in many forums. Many have tried just reformating and starting from scratch but with little success. Once they started doing updates....BAM! Same problem. So first step I would suggest is removing SP2. Here is a link to do just that:

http://support.microsoft.com/kb/875350

If you need access to recovery console but do not have a XP CD, no worries, just create a set of XP Start Up Disks using either one of these links:

Home Edition:
http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=E8FE6868-6E4F-471C-B455-BD5AFEE126D8

XP Pro:
http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=55820EDB-5039-4955-BCB7-4FED408EA73F

Hope this helps. And when you go to do updates, do them individually so that you might figure out which update is messing up your OS =)

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tried safemode?
by dbssmith / January 24, 2006 12:19 PM PST

you mean it works in safemode with out the blue screen? If so then get into safemode and sellect a start up configuration before the update. Otherwise buy yourself an OEM edition of xp much cheaper then the retail version. It's legal.
DLS

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