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Blue Screen After Installing Windows Updates?

by tommylimo / June 5, 2015 12:47 PM PDT

I Have A Compaq Persario F 700 With A Clean Install Of Windows 7 sp1 Went To Update System And Now It Gets Stuck In Reboot and Displays A Blue Screen and Goes To Screen Saying Your Computer Did Not Shut Down Properly Please Restart With Options Safe mode ?safe Mode With Internet? Etc Etc!! Never Goes Past That Even Though Windows Tries To Open It Never Does!! But I Can Remove The Hard Drive Put It In My Desk Top And It Works Fine?? Can Anyone Shed Some Light On This Problem??
Thanks Tom.

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Usually something forgotten?
by R. Proffitt Forum moderator / June 10, 2015 9:32 PM PDT

The clean install required updates, drivers and apps from HP. I'd start with the factory OS then update it.

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by tommylimo / June 11, 2015 10:45 AM PDT

Thanks Bob Did That Twice First Time I Installed All Updates And It Crashed !! Second Time Only Installed Important Updates And So Far No! Problems!! Grin But I Was Told That Some Of The Optional Updates Could Be The Problem? Such As This Security Update KB 3045999 ? Is That Possible? Thanks Tom

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Why yes you may see a crash after that one. Microsoft writes
by R. Proffitt Forum moderator / June 11, 2015 11:26 AM PDT
In reply to: Updates

"Known issues with this security update

After you install this security update on x64-based versions of Windows 7 or Windows Server 2008 R2 that have McAfee Data Loss Prevention Endpoint (DLP Endpoint) 9.3.x installed, some programs may intermittently not start. When the problem occurs, you may receive an error message that resembles the following:
The application was unable to start correctly (0xc0000018). Click OK to close the application. "

So who's to point fingers at who's at fault here. I've given up hope for McAfee. I just clean that off and move to something else. Remember that McAfee's uninstall is incomplete. We have to hunt down their other removal and cleanup tool.

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Well Now I Have Another Issue Bob!
by tommylimo / June 11, 2015 2:19 PM PDT

Now I Have No C/d Player? Disappeared? Gone? Have Any Ideas? Bob Thanks Tom

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You said this is a clean install
by itsdigger / June 11, 2015 2:44 PM PDT

Since that computer came with Vista installed, is this an install from an Upgrade disc or a Retail version of Win 7 ?
Did you get all of the drivers from HP ?
I see Bob asked that but you didn't clarify.

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Yes! And Yes!
by tommylimo / June 11, 2015 7:43 PM PDT

Also It Crashed Again!!!! Same Blue Screen Same Error Message!! This Has Me Stumped??
Could This In Any Way Be Caused By A Faulty Mother Board Problem?? Any Help Would Be Gratefully Appreciated. THANKS Tom

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I still don't understand
by itsdigger / June 11, 2015 7:53 PM PDT
In reply to: Yes! And Yes!

Maybe someone can decipher this for me ? Plain

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OK! Here Is The Whole Story!!
by tommylimo / June 11, 2015 9:06 PM PDT

Did a Clean Install Of Windows 7 On My Laptop and It Was Fine For About Three Days And After About 189 Updates It Would Not Start!! Went To Blue Screen Of Death With The Following Message: Blue Screen:Local ID 1033
BC Codes = A
BCP 1 ; 0000001c
2 ;00000002
3 ;00000001
4 ;8302571e
Stop : 0X0000000A
: 0X00000002
: 0X00000001
: 0X8302171e
: 0X8303571e
That's All The Information I Have On This Issue. Hope This Gives You An Idea Of What The Heck Is Going On. Thanks Tom P.s. Did A Clean Install For The Third Time Just Now!! I'll Keep Posting As This Progresses!!

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OK, so it's not the HP Windows 7.
by R. Proffitt Forum moderator / June 11, 2015 9:55 PM PDT

And the 700 is the SERIES so I can't check into if this needs a bios or other special treatment to run 7.

Thanks for the added detail but we'll need to find out what laptop this is, what BIOS version and more about this Windows 7.

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OK i Will Get You More Info.
by tommylimo / June 12, 2015 11:17 AM PDT

OK My Initial Post Was Compaq Persario F 700 Manufactured By HP. Also Now On The Third Clean Install I Only Downloaded Important Updates No Optional Updates And It's Running Fine So Far But Does NOT Recognize The C/D Drive? I Will Post BIOS Info Today!! Also I Have Done This UPGRADE On Several Of These Models And Never Had A Problem Like This One!! Thanks Tom.

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Does NOT Recognize The C/D Drive?
by R. Proffitt Forum moderator / June 12, 2015 11:26 AM PDT

Ouch. Now it's starting to read as if there are hardware issues. How did you get 7 on without that?

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Worked Fine When Doing Install
by tommylimo / June 12, 2015 2:53 PM PDT

It Worked Fine 24hrs Ago showed Up In My Computer and Device Manager Then Disappeared!! OK Bios Version F.0A System Board 30EA UUID # 424E463830333750
Factory Installed OS VISTA
That's From Bios Screen!! Hope That Helps? Thanks Again Tom.

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Is ths a retail version of 7
by itsdigger / June 12, 2015 5:58 PM PDT

or a copy from a torrent site ?

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Retail Copy
by tommylimo / June 12, 2015 7:47 PM PDT

Everyone Seems To Think It's Windows Compatibility Issue? After 3 reinstalls I Don't Believe So!! After Every large windows Update like 144 then it goes bad?? Any Ideas ?? Thanks Tom P.S. Could This Be Hardware Related? IE Mother Board??

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Hard Ware Issues??
by tommylimo / June 12, 2015 2:55 PM PDT

Please Explain?? Could That Be Causing All This? Are You Saying That It Could Be The MotherBoard?? Thanks Tom.

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Or it's not Windows 7 compatible.
by R. Proffitt Forum moderator / June 12, 2015 3:02 PM PDT
In reply to: Hard Ware Issues??

I've run into a few that act weird with 7. Back to the factory OS for those. Off to see if I can decode which model this is. I know it's asking a lot but if we can't decode the exact model we have to nod and write incompatible with 7.

You also didn't answer my question about how you worked around no CD.

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OK, I'm going with incompatible or broken.
by R. Proffitt Forum moderator / June 12, 2015 3:06 PM PDT
In reply to: Hard Ware Issues??

Compaq Presario F700 (30EA) Notebook PC (AMD Processors)

This line is right up there with the dreaded dv6000/9000 line that has a lot of issues.

Install Vista and let it live.

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OK If Thats The Case
by tommylimo / June 12, 2015 4:56 PM PDT

By Installing Vista All My problems Will Be Gone? Including My C/D ?? Thanks Tom.

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Well Bob Guess What Happened Today?
by tommylimo / June 13, 2015 2:49 PM PDT

It Crashed For The Third Time!! Cry So I Called A Local Repair Shop That My Son's Friend Works At And He Said This Is A Known Problem With All HP and Compaq PC's
He Told Me To Take The Motherboard Out And Heat The Video Chip With A Hair Dryer For 10 To 15 Minutes Which I Did And Put It All Back Together and Wow It Works Fine So Far?? Even Have My C/d Player Back??? Imagine That?? Well Just Figured I'd Give You This Updated Info and Will Keep You Posted As To My Progress!! Thanks Again To All The People That Responded To My Post!! TOM.

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That one
by R. Proffitt Forum moderator / June 13, 2015 3:42 PM PDT

Is a classic. However you can imagine no one warrants such a repair. Good to eek out more days but you can find out why and more on the web about this area.

Good luck,

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