There are many prior discussions about how BluRay firmware needs updates as the studios change copy protection. Since only the maker can issue new firmware you call failed titles in to ask when these will play.
Probably not new, but this player is not playing new bluRay disc's that we buy, especially the ones that say digital also, but not limited to that. It never loads and the new trick is to turn the TV off or maybe go to a white screen. No issues with some BluRay discs or DVD's.vWhat to do?