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General discussion

Blue Box with question mark inside.instead of pictures

Jun 26, 2009 12:17PM PDT

I have a imac where there are suppose to be pictures i get a blue box with a question mark inside. it happens on both safari and firefox. it is as if the web page does not recognize that picture. I tried everything redownloading Flash Quicktime and java. I went to quicktime and made sure only the quicktime box is checked. it is like my pictures don't show up and are replaced with the blue box with the question mark inside. I am not the only one with this problem apple calles it the Blue box of death. I tried everything. Anybody know how to fix this problem

Discussion is locked

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I'd start with
Jun 26, 2009 10:38PM PDT
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(NT) give us a couple of links that it happens on.
Jun 26, 2009 11:17PM PDT
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Blue box question mark instead of picture
Jun 28, 2009 10:29AM PDT
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Bad site coding
Jun 28, 2009 11:06PM PDT

I ran this site through the W3C site validator and it did not do well.
44 errors and 2 warnings, some involving images.

If this is one of your regular sites, I would consider contacting the webmaster with the problem, which is not a Mac problem. The problem is that the site is badly coded and does not conform to the XHTML standard that it purports to be in.
A good webmaster will take notice and correct the issue, a not so good one will tell you that it works with Internet Explorer.
The fact that the site does not work with Firefox or Safari should be a point for them.

You can find the W3C validator Here

P

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blue question mark
Sep 16, 2010 5:15AM PDT

I think this is a mac problem. I went to the mac web page and there is one image that appears to me as a blue question mark instead of an image. It is also on various other sites as well.

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Which Mac page?
Sep 16, 2010 6:57AM PDT

If this was a Mac problem and not an individual problem, this blue question mark thing should be there for all of us


P

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Same problem with the blue question mark of death.
Oct 9, 2010 8:53AM PDT

I'm having the same issue, but facebook seems to be the only site that it doesnt work on. I have MBP, but also a PC. My PC can view all the photos without any problem. However none of the browsers I use Chrome, Firefox or Safari are able to view the photos.

Please help!

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Did you resolve your problem? How?
Aug 21, 2012 5:15AM PDT

A friend is having this problem right now, the exact way you described it. Would be interested in passing on any information you might be able to provide. Thanks. Pls. email me also at gtoribio@gmail.com. Many thanks.

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blue box on main page
Apr 28, 2012 11:27PM PDT

tried your suggestion, used the link and entered URL of problematic site- it came back w/ over 18 errors, and this was a forum site. good grief. thanks for posting.

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Try making your connection secure "https" vs. "http"
Jan 14, 2012 2:12AM PST

I was having the same problems and it's because of your security settings.

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bogus
Apr 28, 2012 11:21PM PDT

this is an extremely half-baked suggestion!

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HTTPS images
Jun 5, 2012 2:21AM PDT

I ran into this problem on my own site and it turned out that I had mistakenly used httpS URLs for my image src values when the rest of my page was not HTTPS.

My images were being stored on Amazon S3 so I had to use the whole http://blah.blah.blah URLs instead of relative URLs. I used S3 Browser to pull the URLs and I guess that utility automatically added the "s" to "http".

It won't help if you don't control the source of the page, but there may be a safari setting somewhere that doesn't enforce that the whole page is or is not delivered over HTTPS. Of course there are some security concerns if you don't enforce https consistency on a page so adjust with care.

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Delete certificates
Nov 13, 2012 8:37PM PST

Try deleting the certificates assigned previously. Go to Keychain access and delete the login certificates. *only the ones that you think might cause the problem. eg. *.google.com restart safari.